Does WordPress.com for Google Docs work anymore?
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I have done everything I can read about, and the add-on still does not work. Deactivate all other plugins? yes Uninstall Jetpack and re-install? yes I have seen others trying to fix this, and those threads are closed.
The plugin page said to copy my debug info for Support, and I did, but I don’t think this is the place to paste it.
P.S. Website is under construction.
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This topic was modified 3 years, 4 months ago by
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This topic was modified 3 years, 4 months ago by
The page I need help with: [log in to see the link]
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This topic was modified 3 years, 4 months ago by
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Hi @ldelre,
I’m sorry to hear about the trouble, but thanks for reaching out.
Can you tell me more about that? What specifically didn’t work with the add-on? Did the system return any errors or messages when you try activating or using it?
I’d like to replicate this at my end, so the more information you can share, the better! You can share screenshots if that helps. You can create screenshots using something like Snipboard or Imgur and post the link here.
I did some checks on your site and the Jetpack connection, and it looks like the JSON API feature needed for the add-on is activated – which is great news. However, the JSON API feature is one of the features that require your WordPress.com account to be connected with Jetpack:
Your Jetpack site is currently connected with a site-only connection, though. To connect your WordPress.com account, go to your Jetpack Dashboard, and under
Connections–Account Connectionclick on the “Connect your WordPress.com account link:https://charismatichappiness.com/wp-admin/admin.php?page=jetpack#/dashboard
screenshot: https://cloudup.com/cZMtYr8WVgM+
Let me know how it goes and we’ll take it from there.
Thanks!
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