Does this plugin works fine with CookieYes consent mode integration?

I don’t know but I haven’t heard of any problems.

I’m here to help so tell what problem you are experiencing and I will try to help you.

Please go to ‘GTM Kit > Help > Support > Share system data with the GTM Kit support team’ and enter the support ticket: FS796-FB8C0

Hello,

Thanks for your answer. I just opened a ticket support as you tell me to do.

Issue: Then my tags are not fired because of Consent Setting even when I see in Tag Assistant that the all Consent are Granted. Please, take a looks a the capture below.

I think that the problem is that the ‘purchase’ event (In tag assintat) is fired before (position 11) than ‘cookie_consent_update’ event (position 16).

CAPTURE-1: Consent Mode settings in GTM: https://drive.google.com/file/d/1clDQB7bMfaUT6T3obx9MFX2V8HRJpdht/view?usp=sharing

CAPTURE-2: My tags are not fired because of Consent Setting: https://drive.google.com/file/d/1Ivz385pfB317lO-JOy-QE2wMiMtGo29d/view?usp=sharing

CAPTURE-3: But the Consent is given as you can see here: https://drive.google.com/file/d/192KVZ6q0rxZ_1T4jqBrAWNZmplRDkK0R/view?usp=sharing

What am I missing here?

Is there a way in the plugin settings to set the ‘cookie_consent_update’ event to be fired before all woocommerce events?

Thanks.

Walter.

• This reply was modified 11 months, 1 week ago by jaspash.

According to the CookieYes the order has to be:

1. Custom Consent Mode script
2. gtag / GTM script
3. CookieYes script

Con you confirm this order?

You may need to create a trigger group based on the purchase event and the cookie_consent_update event

Your are right I already sorted this out adding a Trigger Group.

Thanks.

Resolved.