Does the plugin send emails after import?

  • Resolved rickaahz

    (@rickaahz)


    4 months, 3 weeks ago

    Hi there,

    I’m reading some mixed comments about the plugin sending customer e-mails after importing. I will be importing ~6.000 orders and I don’t want the system to send any e-mails regarding the orders.

    I read that normally the plugin doesn’t send e-mails, but it might conflict with third party plugins. I’m using quite a few plugins (orders numbers e.t.c). But I need to know for sure that the plugin won’t send any emails.

    Are there steps that I can undertake to ensure no e-mails are sent? Please let me know.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @rickaahz,

    Thank you for reaching out to us.

    Normally, the plugin does not send emails to customers during order import. However, we have noticed that certain third-party plugins might conflict with ours and send emails to customers. To avoid this issue, we recommend temporarily disabling any third-party plugins that modify or customize orders on your site and then performing the import.

Viewing 1 replies (of 1 total)
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