Does the plug-in Discussion Board offer a free trial of paid service

[valyent]

So, it seems this might fulfill our need but our focus is the sharing of images within a art society. The are questions about formatting, how the images will be displayed (thumbnail and full version view), restriction on upload file size, and other features I am not now aware of. Do you offer a free trial period to allow us to determine if your plugin works for our need?

[MattGeri]

Hi there valyent,

We usually recommend that users try the free version before upgrading the Pro. We are not able to offer a free trial of the Pro version as we don’t have a way to manage this. We do however offer a 14-day money back guarantee so that if the plugin doesn’t fit your needs, we will offer a full refund.

Thanks,
Matt

[valyent]

Matt,
Thanks for getting back so quickly. I am interested in your offer of 14 day MBG.
I order, pay and keep an eye on my calendar. How would I request a money back?

valyent

[MattGeri]

Hi vaylent,

Just submit a request here: https://wpdiscussionboard.com/support/submit-ticket/

Matt

[valyent]

Matt,

I previously downloaded the plugin, asked the above questions, got board approval and now paid for a DB Pro Basic license. The email provides instructions and the license key. But, Discussion Board>Basic is where so I can enter the key?

[MattGeri]

Hi vaylent,

You should have received an additional download for the Pro version. If you didn’t you can get the download here: https://wpdiscussionboard.com/account

Install the Pro plugin with the free plugin remaining installed and activate both. You will then be able to insert the license key in the settings.

Also, if you require additional support, since you are a Pro license holder, you can get direct email support here: https://wpdiscussionboard.com/support/submit-ticket/

Thanks,
Matt