Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ben Cole

    (@bcole808)

    Hello,

    PHP 5.6 should be supported for the social metrics tracker plugin. Are you able to check your server error log and see if there are any error messages specifically from the plugin?

    Thread Starter berufebilder

    (@berufebilder)

    Hi, thanks for the answer. I did several test and got error messages in the logfile like this:

    [Wed May 04 16:35:49 2016] [error] [client 92.228.33.148] PHP Notice: Constant WP_POST_REVISIONS already defined in /is/htdocs/wp12171982_XWLTKEK7MM/www/blog/wp-content/themes/Waipoua/functions.php on line 16, referer: https://berufebilder.de/wp-admin/admin.php?page=social-metrics-tracker-settings
    [Wed May 04 16:35:57 2016] [error] [client 92.228.33.148] PHP Notice: Constant WP_POST_REVISIONS already defined in /is/htdocs/wp12171982_XWLTKEK7MM/www/blog/wp-content/themes/Waipoua/functions.php on line 16, referer: https://berufebilder.de/wp-admin/admin.php?page=social-metrics-tracker

    I tryed another theme with another functions.php, but the plugin didn’t work too with the standard theme. What should I look for in the logfile?

    Plugin Author Ben Cole

    (@bcole808)

    This error looks like an issue with the currently active theme, but you said you already tried changing the site theme to see if that fixes the issue and it sounds like it did not.

    I don’t think this error message you found is caused by the plugin, because this error message is about WP_POST_REVISIONS and this plugin doesn’t touch post revisions in any way.

    Are there any other errors in the log file? You can try searching for “social-metrics-tracker” to try to find any errors that may have been caused by files within the plugin folder

Viewing 3 replies - 1 through 3 (of 3 total)
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