• Hi, after switching the theme and changing the Media sizes (to better fit that new theme), I wanted to take advantage of this plugin to generate missing thumbnail sizes and remove the old and unused ones.

    I did several runs, encountered no errors but there appear to be no new files created nor any of the old sizes removed.

    Strange…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi Rolf,

    Thank you for your message. In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:

    • Screenshots?or a?screen recording showing how you found out that there appear to be no new files created nor any of the old sizes removed.
    • Your site information. Please navigate to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information in your reply.
    • Screenshots of your reGenerate Thumbnails Advanced settings.

    Thank you!

    Thread Starter Rolf Allard van Hagen

    (@ravanh)

    Hi, we have used the “old” Regenerate Thumbnails since then (which did remove and regenerate as expected) so I cannot provide any further info for debugging. Sorry.

    But what I thought afterwards is that it might have been a conflict with the LsCache plugin with Image Optimization running at the same time. Is there a know conflict there?

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi Rolf,

    Perhaps, but it’s impossible to know from our side without able to reproduce it. In any case, if you experience this again, let us know!

    Thank you,

Viewing 3 replies - 1 through 3 (of 3 total)
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