does not working on mobile devices

  • Resolved calcurianluis

    (@calcurianluis)


    3 years, 3 months ago

    Hello, I have started to experience a new problem, with the PPOM plugin activated, it does not work to add products on mobile devices, on desktop it works and the products are added and the cart menu is updated, but on mobile devices they are not added, I deduced that it is the plugin because when I deactivate it if the products are added normally. Please I need to solve this as soon as possible, I have bought the PRO version and now I have problems,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @calcurianluis,

    please try after deactivating the ajax or side cart.

    Thread Starter calcurianluis

    (@calcurianluis)

    I have already tried and it still does not work, I found that with the astra theme it works, I have the ocean wp theme installed. Please I need more help, because when deactivating the plugin the products are added normally

    Thanks for the details, so it means some issue with the Ocean wp theme. Can you please also check with a couple of themes and it will confirm that issue is not inside PPOM? If PPOM doensn’t work with other themes then we definitely check.

    Otherwise, you better check with Ocean WP theme develpers.

Viewing 3 replies - 1 through 3 (of 3 total)
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