Does NOT Work With Woocommerce PayPal Payments

I should have stated Blocks BREAKS the WC PayPal Payments plugin.

Hello,

What happens to my existing WC installation if I disable the WooCommerce Blocks plugin?

If I disable WC Blocks, will my EXISTING WC installation look and operate exactly as it does now?

The answer will depend on your configuration, it depends on the features your site has implemented.

You can test first using a staging site, that way, you will not have to affect your production site. If your host doesn’t offer that option, we recommend WP Staging to set up a staging site on your end.

I should have stated Blocks BREAKS the WC PayPal Payments plugin.

At this time, the WooCommerce PayPal Payments have not yet been made compatible with the Cart and Checkout Blocks. To include the PayPal gateway on your checkout page, you can utilize the?shortcode-based checkout?method.

For your reference, a?list of incompatible plugins?can be found in this document:?https://woocommerce.com/document/cart-checkout-blocks-support-status/#section-9.

We understand the demand and importance of the PayPal integration, but unfortunately, we cannot provide an exact date for when this feature will be supported. As extensions are integrated with new blocks, the list in the linked document will be updated accordingly. Please note, the progress of PayPal integration into the cart and checkout blocks can be followed here:?https://github.com/woocommerce/woocommerce-blocks/issues/6816.

I recommend you to subscribe to the GitHub issue mentioned above in order to receive notifications about progress.

I hope this helps.

Cheers.

Thank you, but you provided insufficient information to correct the problem.

From the way you worded your response, it APPEARS (but may NOT be true since your response is imprecise) this problem can be surmounted by adding the shortcode “[woocommerce_checkout]” to…where? Not nearly enough information is included in your response above OR on the https://woocommerce.com/document/woocommerce-shortcodes/#checkout page to accomplish this modification.

Also, I installed the WP-Staging plugin in my WP directory as you suggest. However, when I go to the staging URL, the orange bar <span style=”text-decoration: underline;”>does</span> appear at the top of the page, but when I deactivate the WC Blocks plugin (still on the staging installation) and go to my staged website, WooCommerce PayPal Payments still does NOT load (or whatever) because the site continues to display the “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order” warning.

At this point, following your incomplete instructions above, I’m in EXACTLY the same place I was at the time I submitted my initial complaint.

<span style=”text-decoration: underline;”>HOW DO I FIX THIS RIGHT NOW?</span> Customers cannot place orders on my website, so this situation is unacceptable.

Hi @tj214 ,

I hear your frustration, and I’d like to provide further clarity.

From the way you worded your response, it APPEARS (but may NOT be true since your response is imprecise) this problem can be surmounted by adding the shortcode “[woocommerce_checkout]” to…where? Not nearly enough information is included in your response above OR on the?https://woocommerce.com/document/woocommerce-shortcodes/#checkout?page to accomplish this modification.

The woocommerce_checkout shortcode can be added directly to your sites checkout page:

You can read more about adding shortcodes in the “Where to use” section of the below support documentation:

• How to use shortcodes

Also, I installed the WP-Staging plugin in my WP directory as you suggest. However, when I go to the staging URL, the orange bar <span style=”text-decoration: underline;”>does</span> appear at the top of the page, but when I deactivate the WC Blocks plugin (still on the staging installation) and go to my staged website, WooCommerce PayPal Payments still does NOT load (or whatever) because the site continues to display the “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order” warning.

The message you are seeing on the page will be displayed if there are no other payment options enabled on your site other than PayPal Payments, and the checkout block is being used rather than the shortcode, as PayPal Payments is not yet compatible with the Cart and Checkout Blocks.

Hope this helps!

Your instructions MIGHT work IF a [/] shortcode was available on the checkout page edit screen.

No such shortcode is available in the list; only Paragraph, Image, and Separator shortcodes are available.

How do I get a shortcode block to become available on my checkout page edit screen?

You have not answered my previous question, which may affect what’s happening now.

WP Blocks deactivated and no obvious adverse effects on my website.

HOWEVER, <span style=”text-decoration: underline;”>checkout STILL does not work</span>.

On individual item pages, when the PayPal button is clicked a popup window with URL “about:blank” appears, but displays only the spinning watch face of death and never resolves to the PayPal portal.

On the Checkout page, “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order continues to display” still appears.

<span style=”text-decoration: underline;”>HOW DO I FIX THIS? THIS IS RIDICULOUS! PLEASE PROVIDE HELP THAT ACTUALLY WORKS!</span>

Hello @tj214,

The morons who coded the WooCommerce PayPal Payments plugin, AND the PayPal Integrations team at PayPal state this plugin prevents WC PayPal Payments from consistently working correctly. I’ve lost many thousands of dollars due to this incompatibility.

I completely understand your frustration, I just would like to note this is a public forum, so please be mindful of your tone. Not only because it’s mentioned in the forum guidelines, but we are all humans here, and our number one priority is to help you achieve your goals/solve problems. :?)

Additionally, since the support forum is a public community effort, any solution will be based on trial and error, as we don’t have any backdoor access to your site.

WP Blocks deactivated and no obvious adverse effects on my website.

That’s because some WooCommerce blocks are now added in the WooCommerce core out of the box.

No such shortcode is available in the list; only Paragraph, Image, and Separator shortcodes are available.

To add the short code, just create a new empty and add the following in a shortcode block [woocommerce_checkout].

Here’s a screencast to demonstrate: https://d.pr/v/dKz5ua

How do I get a shortcode block to become available on my checkout page edit screen?

Once you added the shortcode and published the new page, you’ll need to assign it as the new checkout page instead of the one using blocks.

To do so, please navigate to WooCommerce > Settings > Advance and select the new page with the checkout from here:

Link to image: https://d.pr/i/i6zgDG

You might need to do the same for the cart page if the problem persists on the single product page, the cart page shortcode is [woocommerce_cart] .

Circling back to the PayPal integration, I noticed that this issue was previously reported in the development repository and was tracked in this pull request.

According to the most recent comment, the changes should be implemented in version 2.0.5 (the next release). As a result, you should be able to use PayPal with blocks very soon, assuming you are using the official extension. :?)

Please let us know if you have any other questions.

Thank you for the much more comprehensive and implementable instructions.

Unfortunately the instructions have not only NOT solved the problem, now it’s impossible to navigate from the cart to the checkout page (get only the spinning watch face of death when black “Proceed to Checkout” link on cart page is clicked).

If I navigate directly to the new checkout page, the “There are no payment methods available.” error still appears. I have re-confirmed the new page with the [woocommerce_checkout] shortcode is set and saved as the new checkout page at WooCommerce > Settings > Advance.

Next set of ideas?

Hi @tj214 ,

To check things further, I’d like to have a better understanding of your sites current environment, please can you share the following:

• System Status Report: navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
• Fatal Error log: Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

get only the spinning watch face of death when black “Proceed to Checkout” link on cart page is clicked).

• Console errors:?Please can you check the browser console for any errors that may be displayed when the above occurs.

You can read more about?using your browser console to identify errors here.

If I navigate directly to the new checkout page, the “There are no payment methods available.” error still appears

Screenshot(s): Please share a clear screenshot of this exact error message.

Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in your reply.

Once you have these, please share them in your response here.

Cheers!

It has now been more than two weeks since you software stopped working on my website, during which I’ve had ZERO sales, and although I’ve provided you with all the information you requested you still have not fixed the problem.

Also, it’s been ALMOST A WEEK since you’ve done anything AT ALL on this problem.

WHEN ARE YOU GOING TO GET THIS ISSUE FIXED?

Hi @tj214 ,

I hear your frustration, and I’m sorry to hear that the issue is still present.

Also, it’s been ALMOST A WEEK since you’ve done anything AT ALL on this problem.

Kindly note that a response was sent above for which we still require the information.

Please can you share the above-requested information so that we can look into things further?

Looking forward to your response!

Hi,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Best.