Hi @frazeedavid
Thank you for sending the screenshots, we have already replied to your email. As for your questions:
Doing so gave this error: “Your session has most likely timed out. You can try reloading the page or logging in again.” Even when logging in again, the same message appears. I am not sure what is causing an auto-logout in the process.
It most likely depends on the fact that persistent object caching is enabled on your site and this prevents the User Switcher from working properly. We are already aware of this issue, which should be fixed in future releases. As a temporary solution, could you please try temporarily disabling persistent object caching on your site and see if the User Switcher starts to work as expected?
The created subaccount inherited none of the attributes and has none of the access of the master account, which is the whole point of a family plan.
Could you explain in more detail what kind of attributes should be inherited? Are you using some membership plugins like Groups By itthinx?
I also need the ability to customize the fields. A family plan should not have “company name” as a field and I do want to make first and last name mandatory.
You can hide the “Company” field by going to: Admin Dashboard → Appearance → Customize → Additional CSS
and adding the following rule:
#sfwc_form_add_subaccount_frontend .company {
display: none !important;
}
Other requests would require some customization; you can contact us via: Dashboard → WooCommerce → Subaccounts → Contact Us.
Hope this helps.