• On the surface, this could be a helpful plugin. It is basic in what it offers and needs to be clearer about how to get the right items in place to be useful. Once you get past the confusing approach to adding items, it is relatively straightforward to use.

    When I tried to use the “merge cells with common events” setting, it didn’t work correctly. It worked for some cells but not all of them. There did not appear to be an apparent reason for this broken functionality. I contacted the support team, opened a ticket, shared a link and example of what was happening, and then waited for a response. I finally received a response wherein support demanded that I provide full administrative access to our WordPress installation. I emailed back and advised that we do not grant random people on the internet this level of access to our site and that I would be happy to provide screenshots or other details they may need. This was in addition to a link on our site that visibly demonstrated the problem. Technical support wrote back to me and indicated that there is nothing that they can do, and they cannot figure it out without full administrative access to our site. Technical support then proceeded to close the ticket as resolved. No support was rendered, and the technical support team seemed disinterested in helping people with their plugin’s issues.

    Overall, I would NOT recommend this plugin for use. Avoid it and save yourself frustration and time.

    • This topic was modified 1 year, 8 months ago by jgodfrey99.
  • The topic ‘Does Not Work, Support Not Helpful’ is closed to new replies.