Does not work setup wizard
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Does not work setup wizard
https://c2n.me/4diEHXF
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Thanks for reaching out. If you’d like to share your Site Health information using our escalations form we’d be happy to check your setup and see do we spot anything unusual that may be impacting the setup wizard.
If you prefer I can provide you with some troubleshooting steps that include using the Health Check & Troubleshooting plugin, to try and determine a third party plugin impacting your AMP plugin setup wizard.
I don’t understand what to do
I attached the error screenNo problem, we’re happy to assist. First of all can you share your Site Health information (Tools > Site Health > info > Copy site info to clipboard)? We can then inspect your setup. You can share these details privately if preferred using our escalations form.
Once we have the above we can provide some troubleshooting steps. You may be using a third party plugin which is impacting your AMP setup wizard. Once we can check your setup we’ll see what we can determine.
### wp-core ### version: 5.6 site_language: ru_RU user_language: ru_RU timezone: +03:00 permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: closed environment_type: production user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/u1274031/data/kvadrat.name wordpress_size: 69,54 МБ (72922197 bytes) uploads_path: /var/www/u1274031/data/kvadrat.name/wp-content/uploads uploads_size: 256,24 МБ (268691542 bytes) themes_path: /var/www/u1274031/data/kvadrat.name/wp-content/themes themes_size: 93,18 МБ (97708319 bytes) plugins_path: /var/www/u1274031/data/kvadrat.name/wp-content/plugins plugins_size: 182,06 МБ (190902563 bytes) database_size: 44,11 МБ (46252032 bytes) total_size: 645,14 МБ (676476653 bytes) ### wp-dropins (3) ### advanced-cache.php: true db.php: true object-cache.php: true ### wp-active-theme ### name: Buildwall (buildwall) version: 1.3.1 author: Zemez author_website: https://zemez.io parent_theme: none theme_features: core-block-patterns, post-thumbnails, html5, title-tag, post-formats, custom-background, custom-header, automatic-feed-links, customize-selective-refresh-widgets, tm-custom-mobile-menu, cherry_migrate_sidebars, menus, widgets, editor-style theme_path: /var/www/u1274031/data/kvadrat.name/wp-content/themes/buildwall auto_update: Выключено ### wp-themes-inactive (5) ### Twenty Nineteen: version: 1.4, author: Команда WordPress (latest version: 2.1), Автоматические обновления отключены Twenty Seventeen: version: 2.2, author: Команда WordPress (latest version: 2.8), Автоматические обновления отключены Twenty Sixteen: version: 2.0, author: Команда WordPress (latest version: 2.5), Автоматические обновления отключены Twenty Twenty: version: 1.6, author: Команда WordPress (latest version: 1.8), Автоматические обновления отключены Twenty Twenty-One: version: 1.0, author: Команда WordPress (latest version: 1.4), Автоматические обновления отключены ### wp-plugins-active (17) ### All in One SEO: version: 4.0.12, author: All in One SEO Team (latest version: 4.1.4.2), Автоматические обновления отключены Autoptimize: version: 2.5.1, author: Frank Goossens (futtta) (latest version: 2.9.2), Автоматические обновления отключены Better WP Security: version: 3.5.6, author: Bit51, Автоматические обновления отключены Classic Editor: version: 1.5, author: WordPress Contributors (latest version: 1.6.2), Автоматические обновления отключены Clearfy Pro: version: 3.4.2, author: WPShop.ru (latest version: 3.4.4), Автоматические обновления отключены Cloudflare: version: 3.8.9, author: Cloudflare, Inc. (latest version: 4.5.1), Автоматические обновления отключены Contact Form 7: version: 5.3.2, author: Takayuki Miyoshi (latest version: 5.4.2), Автоматические обновления отключены Contact Form 7 Image Captcha: version: 3.2.1, author: KC Computing (latest version: 3.2.3), Автоматические обновления отключены Elementor: version: 3.0.16, author: Elementor.com (latest version: 3.4.4), Автоматические обновления отключены Elementor Pro: version: 2.5.14, author: Elementor.com (latest version: 3.4.1), Автоматические обновления отключены Google XML Sitemaps: version: 4.1.0, author: Arne Brachhold (latest version: 4.1.1), Автоматические обновления отключены JetMenu: version: 1.5.2, author: Zemez (latest version: 2.0.4), Автоматические обновления отключены Popup Message Contact Form 7: author: (undefined), version: 1.0, Автоматические обновления отключены RusToLat: version: 0.3, author: Anton Skorobogatov <[email protected]>, Автоматические обновления отключены W3 Total Cache: version: 2.1.6, author: BoldGrid (latest version: 2.1.8), Автоматические обновления отключены WP Mail SMTP: version: 2.5.1, author: WPForms (latest version: 3.0.3), Автоматические обновления отключены WP Migrate DB: version: 1.0.16, author: Delicious Brains (latest version: 2.1.2), Автоматические обновления отключены ### wp-plugins-inactive (32) ### Accelerated Mobile Pages: version: 1.0.77.22, author: Ahmed Kaludi, Mohammed Kaludi, Автоматические обновления отключены Advanced noCaptcha & invisible Captcha: version: 6.1.5, author: Shamim Hasan (latest version: 6.1.6), Автоматические обновления отключены Akismet Anti-Spam: version: 4.1.2, author: Automattic (latest version: 4.1.12), Автоматические обновления отключены AMP: version: 2.1.4, author: AMP Project Contributors, Автоматические обновления отключены Better WordPress Minify: version: 1.3.3, author: Khang Minh, Автоматические обновления отключены Cherry Data Importer: version: 1.1.2, author: TemplateMonster, Автоматические обновления отключены Cherry Plugin Wizard: version: 1.0.0, author: Cherry Team, Автоматические обновления отключены Cherry Projects: version: 1.2.15, author: Cherry Team, Автоматические обновления отключены Cherry Search: version: 1.1.5, author: Zemez, Автоматические обновления отключены Cherry Services List: version: 1.4.7, author: Zemez, Автоматические обновления отключены Cherry Sidebars: version: 1.1.3, author: Zemez, Автоматические обновления отключены Cherry Team Members: version: 1.4.6, author: Zemez, Автоматические обновления отключены Cherry Testimonials: version: 1.1.3, author: Zemez, Автоматические обновления отключены Cherry Trending Posts: version: 1.0.2, author: Zemez, Автоматические обновления отключены Contact Form 7 Captcha: version: 0.0.8, author: 247wd (latest version: 0.1.0), Автоматические обновления отключены Contact Form Builder for WordPress – Conversion Tools by HubSpot: version: 7.0.1, author: HubSpot (latest version: 8.4.90), Автоматические обновления отключены Contact Form CFDB7: version: 1.2.5.8, author: Arshid (latest version: 1.2.5.9), Автоматические обновления отключены Flamingo: version: 2.2.1, author: Takayuki Miyoshi (latest version: 2.2.2), Автоматические обновления отключены Google Analytics for WordPress by MonsterInsights: version: 7.15.0, author: MonsterInsights (latest version: 7.18.0), Автоматические обновления отключены Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Автоматические обновления отключены Imagify: version: 1.9.6, author: WP Media (latest version: 1.10), Автоматические обновления отключены Jet Elements For Elementor: version: 1.13.3, author: Zemez, Автоматические обновления отключены Jetimpex Dashboard: version: 1.1.0, author: Cherry Team, Автоматические обновления отключены Save Data Contact Form 7: author: (undefined), version: 1.0, Автоматические обновления отключены Shortcode Widget: version: 1.5.2, author: Gagan Deep Singh (latest version: 1.5.3), Автоматические обновления отключены Simple File Downloader: version: 1.0.4, author: eugenealegiojo, Автоматические обновления отключены TM Photo Gallery: version: 1.1.2, author: JetImpex, Автоматические обновления отключены TM Timeline: version: 1.1.1, author: Jetimpex, Автоматические обновления отключены Webcraftic Clearfy – WordPress optimization plugin: version: 1.9.4, author: Creative Motion <[email protected]>, Автоматические обновления отключены Webcraftic Robin image optimizer: version: 1.5.4, author: Webcraftic <[email protected]>, Автоматические обновления отключены WordPress Social Login: version: 2.3.3, author: Miled (latest version: 3.0.4), Автоматические обновления отключены WP Rocket: version: 3.8.5, author: WP Media, Автоматические обновления отключены ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-02-24 https://imagemagick.org file_uploads: File uploads is turned off post_max_size: 128M upload_max_filesize: 128M max_effective_size: 128 МБ max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 251 ГБ imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 384 imagick::RESOURCETYPE_MAP: 251 ГБ imagick::RESOURCETYPE_MEMORY: 126 ГБ imagick::RESOURCETYPE_THREAD: 1 gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-1160.25.1.el7.x86_64 x86_64 httpd_software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_fcgid/2.3.9 Phusion_Passenger/5.3.7 php_version: 7.3.26 64bit php_sapi: cgi-fcgi max_input_variables: 10000 time_limit: 600 memory_limit: 1024M max_input_time: -1 upload_max_filesize: 128M php_post_max_size: 128M curl_version: 7.69.1 OpenSSL/1.0.2k-fips suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.27-30 client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/u1274031/data/kvadrat.name/wp-content WP_PLUGIN_DIR: /var/www/u1274031/data/kvadrat.name/wp-content/plugins WP_MAX_MEMORY_LIMIT: 1024M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### aioseo (2) ### noindexed: Страничное содержимое, Архивы по дате, Страница поиска, Рубрики (category), Метки (post_tag) nofollowed: Страничное содержимое ### wp_mail_smtp ### version: 2.5.1 license_key_type: lite debug: Сообщения отладки не найдены. db_tables: uvk3k60_wpmailsmtp_tasks_meta
Thanks for sharing. While nothing stands out from immediate inspection of your setup can you follow the steps below and share whether you’re able to load the setup wizard as expected?
- Login to your site from a Chrome browser incognito window
- Install and activate the Health Check & Troubleshooting plugin.
- Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
- From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “AMP”
- Access the AMP setup wizard once more
You can exit troubleshooting mode afterwards.
Let me know how you get on with the above.
Such a mistake
https://clip2net.com/s/4dkwBKa- This reply was modified 3 years, 2 months ago by igor3310.
Hi @igor3310,
Is this screenshot taken while accessing the plugin in troubleshooting mode using the steps provided above? If so can you share an updated Site Health information form report? In the form you previously shared I don’t see the AMP plugin active, only an alternate AMP plugin.
Everything seemed to be fine, but the site did not work conflicts js ### wp-core ### version: 5.6 site_language: ru_RU user_language: ru_RU permalink: /%postname%/ https_status: true user_registration: 0 default_comment_status: closed multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/u1274031/data/kvadrat.name wordpress_size: 69,54 МБ (72922197 bytes) uploads_path: /var/www/u1274031/data/kvadrat.name/wp-content/uploads uploads_size: 256,24 МБ (268691542 bytes) themes_path: /var/www/u1274031/data/kvadrat.name/wp-content/themes themes_size: 93,18 МБ (97708319 bytes) plugins_path: /var/www/u1274031/data/kvadrat.name/wp-content/plugins plugins_size: 182,06 МБ (190902563 bytes) database_size: 45,14 МБ (47333376 bytes) total_size: 646,17 МБ (677557997 bytes) ### wp-dropins (3) ### advanced-cache.php: true db.php: true object-cache.php: true ### wp-active-theme ### name: Buildwall (buildwall) version: 1.3.1 author: Zemez author_website: https://zemez.io parent_theme: none theme_features: core-block-patterns, post-thumbnails, html5, title-tag, post-formats, custom-background, custom-header, automatic-feed-links, customize-selective-refresh-widgets, tm-custom-mobile-menu, cherry_migrate_sidebars, menus, widgets, editor-style theme_path: /var/www/u1274031/data/kvadrat.name/wp-content/themes/buildwall ### wp-themes-inactive (5) ### Twenty Nineteen: version: 1.4, author: Команда WordPress (latest version: 2.1) Twenty Seventeen: version: 2.2, author: Команда WordPress (latest version: 2.8) Twenty Sixteen: version: 2.0, author: Команда WordPress (latest version: 2.5) Twenty Twenty: version: 1.6, author: Команда WordPress (latest version: 1.8) Twenty Twenty-One: version: 1.0, author: Команда WordPress (latest version: 1.4) ### wp-mu-plugins (1) ### Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2 ### wp-plugins-active (19) ### All in One SEO: version: 4.0.12, author: All in One SEO Team (latest version: 4.1.4.3) AMP: version: 2.1.4, author: AMP Project Contributors Autoptimize: version: 2.5.1, author: Frank Goossens (futtta) (latest version: 2.9.2) Better WP Security: version: 3.5.6, author: Bit51 Classic Editor: version: 1.5, author: WordPress Contributors (latest version: 1.6.2) Clearfy Pro: version: 3.4.2, author: WPShop.ru (latest version: 3.4.4) Cloudflare: version: 3.8.9, author: Cloudflare, Inc. (latest version: 4.5.1) Contact Form 7: version: 5.3.2, author: Takayuki Miyoshi (latest version: 5.4.2) Contact Form 7 Image Captcha: version: 3.2.1, author: KC Computing (latest version: 3.2.3) Elementor: version: 3.0.16, author: Elementor.com (latest version: 3.4.4) Elementor Pro: version: 2.5.14, author: Elementor.com (latest version: 3.4.1) Google XML Sitemaps: version: 4.1.0, author: Arne Brachhold (latest version: 4.1.1) Health Check & Troubleshooting: version: 1.4.5, author: The www.remarpro.com community JetMenu: version: 1.5.2, author: Zemez (latest version: 2.0.4) Popup Message Contact Form 7: author: (undefined), version: 1.0 RusToLat: version: 0.3, author: Anton Skorobogatov <[email protected]> W3 Total Cache: version: 2.1.6, author: BoldGrid (latest version: 2.1.8) WP Mail SMTP: version: 2.5.1, author: WPForms (latest version: 3.0.3) WP Migrate DB: version: 1.0.16, author: Delicious Brains (latest version: 2.1.2) ### wp-plugins-inactive (31) ### Accelerated Mobile Pages: version: 1.0.77.22, author: Ahmed Kaludi, Mohammed Kaludi Advanced noCaptcha & invisible Captcha: version: 6.1.5, author: Shamim Hasan (latest version: 6.1.6) Akismet Anti-Spam: version: 4.1.2, author: Automattic (latest version: 4.1.12) Better WordPress Minify: version: 1.3.3, author: Khang Minh Cherry Data Importer: version: 1.1.2, author: TemplateMonster Cherry Plugin Wizard: version: 1.0.0, author: Cherry Team Cherry Projects: version: 1.2.15, author: Cherry Team Cherry Search: version: 1.1.5, author: Zemez Cherry Services List: version: 1.4.7, author: Zemez Cherry Sidebars: version: 1.1.3, author: Zemez Cherry Team Members: version: 1.4.6, author: Zemez Cherry Testimonials: version: 1.1.3, author: Zemez Cherry Trending Posts: version: 1.0.2, author: Zemez Contact Form 7 Captcha: version: 0.0.8, author: 247wd (latest version: 0.1.0) Contact Form Builder for WordPress – Conversion Tools by HubSpot: version: 7.0.1, author: HubSpot (latest version: 8.4.90) Contact Form CFDB7: version: 1.2.5.8, author: Arshid (latest version: 1.2.5.9) Flamingo: version: 2.2.1, author: Takayuki Miyoshi (latest version: 2.2.2) Google Analytics for WordPress by MonsterInsights: version: 7.15.0, author: MonsterInsights (latest version: 7.18.0) Hello Dolly: version: 1.7.2, author: Matt Mullenweg Imagify: version: 1.9.6, author: WP Media (latest version: 1.10) Jet Elements For Elementor: version: 1.13.3, author: Zemez Jetimpex Dashboard: version: 1.1.0, author: Cherry Team Save Data Contact Form 7: author: (undefined), version: 1.0 Shortcode Widget: version: 1.5.2, author: Gagan Deep Singh (latest version: 1.5.3) Simple File Downloader: version: 1.0.4, author: eugenealegiojo TM Photo Gallery: version: 1.1.2, author: JetImpex TM Timeline: version: 1.1.1, author: Jetimpex Webcraftic Clearfy – WordPress optimization plugin: version: 1.9.4, author: Creative Motion <[email protected]> Webcraftic Robin image optimizer: version: 1.5.4, author: Webcraftic <[email protected]> WordPress Social Login: version: 2.3.3, author: Miled (latest version: 3.0.4) WP Rocket: version: 3.8.5, author: WP Media ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-02-24 https://imagemagick.org imagick_limits: imagick::RESOURCETYPE_AREA: 251 ГБ imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 384 imagick::RESOURCETYPE_MAP: 251 ГБ imagick::RESOURCETYPE_MEMORY: 126 ГБ imagick::RESOURCETYPE_THREAD: 1 gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-1160.25.1.el7.x86_64 x86_64 httpd_software: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_fcgid/2.3.9 Phusion_Passenger/5.3.7 php_version: 7.3.26 64bit php_sapi: cgi-fcgi max_input_variables: 10000 time_limit: 600 memory_limit: 1024M max_input_time: -1 upload_max_size: 128M php_post_max_size: 128M curl_version: 7.69.1 OpenSSL/1.0.2k-fips suhosin: false imagick_availability: true server-headers: date: Tue, 14 Sep 2021 13:03:53 GMT content-type: text/html; charset=utf-8 x-powered-by: PHP/7.3.26 cf-edge-cache: no-cache expires: Wed, 11 Jan 1984 05:00:00 GMT cache-control: no-cache, must-revalidate, max-age=0 server-timing: amp_sanitizer;dur="6336.4",amp_style_sanitizer;dur="6194.6",amp_tag_and_attribute_sanitizer;dur="116.8",amp_optimizer;dur="22.7" vary: X-Forwarded-Proto,Accept-Encoding referrer-policy: no-referrer-when-downgrade strict-transport-security: max-age=31536000; cf-cache-status: DYNAMIC expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct" report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Z9ScVczh08zspLY%2BeMi%2BHqkkDEKnsFOUDUfmfBwlOCIYN53NV9OM0%2FePioPX2Fe49zQ4LNRTcC%2FJRukccBVwLGa%2FrmgWFOAoBwUFa8X2bK1ryuwYyGQ%2BMLHyPkFURys%3D"}],"group":"cf-nel","max_age":604800} nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800} server: cloudflare cf-ray: 68e9d13b1e691600-ARN content-encoding: gzip alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400, h3-28=":443"; ma=86400, h3-27=":443"; ma=86400 htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.27-30 client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/u1274031/data/kvadrat.name/wp-content WP_PLUGIN_DIR: /var/www/u1274031/data/kvadrat.name/wp-content/plugins WP_MAX_MEMORY_LIMIT: 1024M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### aioseo (2) ### noindexed: Страничное содержимое, Архивы по дате, Страница поиска, Рубрики (category), Метки (post_tag) nofollowed: Страничное содержимое ### wp_mail_smtp ### version: 2.5.1 license_key_type: lite debug: Сообщения отладки не найдены. db_tables: uvk3k60_wpmailsmtp_tasks_meta ### amp_wp ### amp_slug_query_var: amp amp_slug_defined_late: false amp_mode_enabled: standard amp_reader_theme: legacy amp_templates_enabled: post, page, jet-menu, elementor_library, attachment, is_singular, is_front_page, is_home, is_archive, is_author, is_date, is_search, is_404, is_category, is_tag amp_serve_all_templates: true amp_css_transient_caching_disabled: n/a amp_css_transient_caching_threshold: 5000 transients per day amp_css_transient_caching_sampling_range: 14 days amp_css_transient_caching_transient_count: undefined amp_css_transient_caching_time_series: amp_libxml_version: 2.9.7
- This reply was modified 3 years, 2 months ago by igor3310.
Restored from backup and cannot be installed again – data above
Just to confirm, you’re unable to install the AMP plugin now?
As the Site Health information you provided above shows the plugin as installed let me know what happens when you try to activate, and please do share any insights from when you used the Health Check & troubleshooting plugin as advised above.
Here’s a video
https://disk.yandex.ua/i/UjEQBjOgVNlWxAMany thanks for sharing the video, very useful. As the theme you’re using is a commercial theme I can’t test for any theme compatibility. Does the same occur if you switch to standard mode after temporarily activating another theme?
As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.
- The topic ‘Does not work setup wizard’ is closed to new replies.