• Resolved jochenr9

    (@jochenr9)


    Hello

    When I install the plugin on one site it works, but it doesn’t work on another. It does not detect the typography I install and automatically switches it to standard font. How to do it? THANKS

    The page I need help with: [log in to see the link]

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  • Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi @jochenr9,

    To better assist you, we would need more details on the specific issue you’re encountering. Could you share a visual reference to help us understand the behavior you’re seeing?

    In the meantime, please try basic troubleshooting steps like deactivating all plugins and switching to a compatible theme. This will help us determine if the issue is related to Custom Fonts or another source.

    Looking forward to your response.

    Kind regards,
    Aradhy

    Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi there,

    It’s been a while since I posted my response, and we haven’t heard from you since then. I assume that you have fixed this or have reached out to us.

    I am marking this thread as Resolved due to inactivity. Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Aradhy ??

Viewing 2 replies - 1 through 2 (of 2 total)
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