Does not work even with their sample file

Hello dawyatt, we’re actually looking into a CSV importer issue that is probably related to the one you encounter.
Thank you for also creating a support topic, and I really hope you’ll give us a chance to address it before giving us a rating. We’re committed to providing a 5 star product to you ??
I appreciate your understanding,
Aristotel Dascal, VP of Product @ Time.ly

Hey dawyatt,

We did spend some time on this, also on your support ticket on the forum and weren’t able to reproduce a sample file import issue, and I also never seen a user encountering that before.
We’d like to dig deeper to see if there’s an environment issue or compatibility with any other code on your wordpress installation.
Please provide more info on the support forum so that our team can help out.
Aristotel Dascal, VP of Product @ Time.ly

Hey dawyatt,
In our recent 2.3.9 release we’ve made the CSV import process a bit smoother. We added automatically detection of line ending style and fixed CSV import issues for files created in Mac OS X.
Thanks for pointing this,
Aristotel Dascal, VP of Product @ Time.ly

okay… do we need to get a new version?

Hi dawyatt!

Can you please try to update to the latest version (2.3.10) and see if CSV import is working for you now?

You don’t have to upgrade CSV import feeds plugin, just the All in one event calendar core plugin.

Thanks!