Does not work

  • We were supposed to go live today with our marketing campaign to send a link to this free download.

    A couple weeks ago I noticed there was a bug where you couldn’t update a download after you created it. But, you could create a new one I emailed support, got a response with a question, and then never heard anything back after I answered.

    Today I tried to create a new download. Error. It’s looking for a JS file that doesn’t exist. I thought maybe I need to just remove the free version plugin (out of desperation). Yep that deleted all my customizations.

    I’m guessing that there’s some kind of conflict with the security that I’ve put in place, which implies that there’s some “hard coding” going on??? Maybe? Maybe not.

    Needless to say we aren’t going to meet our goal and now I have to look for a new plugin.

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  • Plugin Author Andy

    (@andyba45)

    I hate to admit it it, but I actually deserve this one.

    You are right. Your email to me was loud and clear. I need to cut the dependency when it comes to upgrading the free version to the premium version. Even though I give instructions, in my purchase emails and on the website on how to properly upgrade DOIFD from the free to pro versions, it should be an easier process.

    That has been on my todo list for a long time, but was never really an issue until now.

    At the moment, I don’t see why a 404 error over a JS file is causing a problem with an upload. It has nothing to do with the upload process. That particular JS file you mentioned is part of WordPress’s Color Picker, which I use for the form customization. If I remove it, it will not work. I will look into it further….

    I do apologize for the inconvenience and time it caused you.

Viewing 1 replies (of 1 total)
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