• Plugin is awesome! Very easy to use, customer service is wonderful and definitely helpful. They were very personable and helped me have a successful ICO of my RabbitRocket token. ??

    ***Also I’d like to edit “unprofessional” to “professional” My speech-to-text misinterpreted what I had said. My apologies: “Your email was very professional“!***

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author BeycanPress LLC

    (@beycanpress)

    Hello, why do you users prefer to comment instead of getting support? When you can get support by sending an e-mail to [email protected] or using the “support” page on www.remarpro.com. Why are you posting a comment saying “it’s not working”? Maybe you can’t get it to work, right? Also, WordPress is a huge ecosystem and maybe it conflicts with other plugins you use, right? Anything is possible.

    The only thing that’s not possible is that “the plugin doesn’t work” because if it did, we wouldn’t be earning any commissions and the premium version wouldn’t be sold at all. But it exists and it sells.

    If you need help, you know what to do.

    Thread Starter moonphantom

    (@moonphantom)

    I apologize! It does work, I just have to change the css for the plugin to be in black rather than using my theme’s css (which is in white text). I figured it out. Also, your email was very unprofessional.

    Plugin Author BeycanPress LLC

    (@beycanpress)

    Hello, what do you mean by professionalism? If we are telling you to “do” what “you should do”. What’s wrong here? WordPress is a huge ecosystem and many problems are caused by conflicting themes or plugins. If we take the time to solve every user’s problem one-on-one, do you think we will have time to develop plugins?

    It’s just that every user expects us to solve the problem directly. When we tell them what to do, they “react the same as you”.

    With all due respect, this has nothing to do with professionalism. It only has to do with expecting plugin developers to solve every problem.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Definitely Works!’ is closed to new replies.