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  • Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @di-jo-heemskerk,

    Cart abandonment relies on CRON jobs to effectively capture abandoned carts.

    We kindly request you to refer to this article: Abandoned Orders Not Capturing and utilize the WPCrontrol plugin to verify the proper functioning of the ‘cartflows_ca_update_order_status_action’ CRON job, as it plays a crucial role in capturing abandoned carts.

    We encourage you to open a support thread and share your findings with us, as this will enable us to provide the necessary assistance.

    We sincerely hope and request you to reconsider your ratings.

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