Hey @i_robert,
Sorry, you ran into issues! In the vast majority of cases, issues are caused by a setup/host configuration which we can help you get around, without any need for upgrading to the Pro version.
Please feel free to contact us directly through our help ticket system if you would like us to take a closer look at the issue you ran into (https://snapcreek.com/ticket). We do rely on the community’s feedback and participation to help improve the product for everyone, so a quick ticket can probably solve your issue and hopefully, someone else’s in the future.
This is how we created Duplicator with many happy users as you can see from our ratings and downloads. Sometimes things can hit a snag but issues can often be overcome with a simple request to our help ticket system. I hope you will consider reaching out…
Cheers~
