Does Not work :(

  • Resolved samjco

    (@samjco)


    5 years, 11 months ago

    I purchase the pro version and tested it and it does not work.

    Both sites have the 3 special key which is the same.
    In site A, I have site B as remote.
    In site B, I have site A as remote.
    All incoming and outgoing are selected on both sites.

    I did a test on creating a user and updating a user and it did not work on both sites.

    The activity shows correct, but nothing seems to happen.
    Is there any error checking to find out what is going on?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Codexpert, Inc

    (@codexpert)

    Sorry to hear that @samjco

    Please open a ticket in our support which is dedicated for our paid customers. Also, mention your order/transaction ID and site URL (optional). Link: https://help.codexpert.io/

    Someone from our support team will respond shortly.

    Kind regards

    Thread Starter samjco

    (@samjco)

    How does this plugin work exactly?

    Is it using REST API?

    Is there any way I can check for errors or debug?

    Plugin Author Codexpert, Inc

    (@codexpert)

    Please check here https://help.codexpert.io/docs/share-logins-pro/

    Thread Starter samjco

    (@samjco)

    So it does use REST API via custom endpoints..
    What are those endpoints? Perhaps I am not enabling them..

    Thread Starter samjco

    (@samjco)

    SO I LOGGED INTO YOUR TICKET SYSTEM
    And it says that I am NOT ALLOW to submit a ticket

    Thread Starter samjco

    (@samjco)

    So I not sure if by me enable the USER REQUEST endpoint did anything. I used the WP REST CONTROLLER Plugin to enable it.

    BUT so far, Ive got the Site A to write to Site B, BUT can’t get it the other way…

    Site A has a public domain name.
    Site B just has a public IP address

    You know it would be nice to have some sort of response from the remote server saying that it was a 200 Successful/ or Unsuccessful.

    This will help users to diagnose the connection issues faster.

    • This reply was modified 5 years, 11 months ago by samjco.
    Plugin Author Codexpert, Inc

    (@codexpert)

    Site A has a public domain name.
    Site B just has a public IP address

    Could you confirm if both your sites are publicly accessible (aka on live server)?

    SO I LOGGED INTO YOUR TICKET SYSTEM
    And it says that I am NOT ALLOW to submit a ticket

    What’s your username/email?

    Plugin Author Codexpert, Inc

    (@codexpert)

    Hi @samjco,
    We’re marking this ticket as “resolved” as we didn’t hear from you. If you still have issues, please respond.

    Thanks

    i purchased the pro version as well and nothing is working. Yes i submitted a ticket and no one responds. Considering asking for my money back. Thank god i used paypal

Viewing 9 replies - 1 through 9 (of 9 total)
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