Does not update when a box is unchecked

Created Categories with a drop down menu. There are 3 boxes that can be checked or unchecked: Display as dropdown, Show post counts, and Show hierarchy.

Originally, the Show post counts box was checked which added a number inside of ( ) at the end of the categories. Client now does not want numbers to display so I unchecked the box and tried to update so they would not show the numbers but it is NOT updating and continues to display the numbers.

I have tried to trouble-shoot with the host, SiteGround, and they cannot find any erros that would cause this issue.

I hope someone can suggest a solution!

The page I need help with: [log in to see the link]