does not update

  • Great initial setup but does not update products in Google so after 30 days everything gets removed. Do yourself a favor and find another plugin that automates this work.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @thessnake03,

    Thanks for taking the time to share your experience.

    However, I’m confident something unique to your site is responsible for the issue as the plugin automatically checks for expiring products and resubmits them – A daily update job is scheduled to run at 3 AM (store time) to re-sync the expiring products and keep them active.

    I suspect what’s happening is that there’s a WP Cron issue on your site that’s preventing the plugin’s update job from running.

    Here are some quick troubleshooting steps:

    1. Ensure WP Cron is working on your site. Did you by any chance disable WP Cron? A good way to confirm cron is working as expected or troubleshoot issues with cron events is using the WP Crontrol plugin – you’ll find the steps on the plugin’s page.

    2. Go to WooCommerce > Status > Scheduled Actions, click on the failed tab and type gla in the search field, then check if there are failed scheduled actions starting with gla e.g, gla/jobs/resubmit_expiring_products/start. Repeat the same steps for the “pending” tab and check if similar actions have been pending past the scheduled date.

    That’ll help you confirm if a cron issue prevented the extension update job from running, resulting in the issue you’re seeing.

    If you need further assistance, please create a support thread and share your findings along with your site’s system status report.

    Cheers!

    Thread Starter thessnake03

    (@thessnake03)

    Nah I found another plugin that works just fine without all those extra steps and actions. Had other issues with yours too. Very bad experience overall.

    Hi @thessnake03,

    I’m glad to hear you found another plugin that works as expected.

    I’d like to clarify that the troubleshooting steps are usually not required – I recommended them as it seems something unique to your site, probably an issue with WP Cron is preventing Google Listings & Ads from working as expected.

    A couple of WooCommerce and WordPress features require WP Cron to work, so I highly recommend checking it’s working as expected otherwise it’ll impact other functionalities on your store.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘does not update’ is closed to new replies.