• SmileWP

    (@anotheropus)


    This is a review for the free version.

    First, if you have a one page website with a heading and a paragraph this is easy to use. You click on the heading and translate it. You click on the paragraph and translate it. (however–it does not translate for you! YOU must go translate the string and copy paste it in the plugin… What the fish?)

    You CANNOT translate the site, pages, posts, menus, headings, etc. You must do everything one by one.

    In the YouTube video it shows the user clicking in an item and the translation magically appears. That does not happen in practice. You click on anything and the dashboard translation panel appears with the fields for the two languages (EN and Espanol in our case). But the Spanish never appears. I guess you go to Google Translate the one thing you clicked on, copy paste it back into the page.

    Okay, hundreds of pages and posts, each with titles, excerpts, headings, paragraphs, captions, etc. We should be done in 12 years.

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  • Plugin Support Alex

    (@alexcozmoslabs)

    Hello,

    Thanks for your feedback, though it seems that there may be some misunderstanding here. TranslatePress provides two ways to handle translations: manually (where you indeed translate each string one by one as described in your review) and automatically, where you can use Google or DeepL to translate your content.

    For the automatic translation function to work, our plugin requires an API from Google or DeepL – external services. Their use in the automatic translation is explicitly noted in our documentation, which you can visit here: https://translatepress.com/docs/automatic-translation/

    This means that the functions as seen in our YouTube video are indeed achievable, as long as the automatic translation module is correctly set up. It is not supposed to require manual copy-pasting from a translation service such as Google Translate for each individual string.

    As far as we can see, we didn’t receive any tickets or queries from you regarding this matter before you left the review. We kindly ask users to contact our support service before leaving a review, so we can assist in setting up the plugin or resolving any issues they might be experiencing.

    Given these circumstances, we kindly ask you to consider revising your review and please feel free to reach out to us if you have additional questions or need further assistance with our product.

    Thank you.

Viewing 1 replies (of 1 total)
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