Does not Save settings

  • Resolved Thomas Townsend

    (@smb-dev)


    9 years ago

    Using this on Avada Theme with GF (Version 1.9.16.8) and and I can see the changes in the Customizer. When I Save all the changes disappear.

    I see others have also reported this same thing. Not saving the settings.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author wpmonks

    (@wpmonks)

    Hi,

    The changes should appear if you have added the form in post/page. If you are using Gravity form widget in sidebar then you need Widget and Sidebar addon for changes to be displayed.

    Widget & Sidebar Addon : https://wpmonks.com/downloads/widget-sidebar-addon/

    Regards,
    Wpmonks

    davidtong

    (@davidtong)

    Check if your WP cache plugin is on.

    You can check using Incognito/Private browsing to be sure or just turn off the cache until you’re done.

    I am having the same issue. I am using Elegant Themes with Divi Builder. I can see the changes in Customiser but the changes are not being saved. The forms are being added to Pages.

    I have cleared my cache and still no change.

    Plugin Author wpmonks

    (@wpmonks)

    Hi NicGill,

    Provide the URL in which you have added the form so that I can locate the issue.

    Regards,
    Wpmonks

    Plugin Author wpmonks

    (@wpmonks)

    Hi,

    I have updated the plugin. Kindly update to latest version and let me know if you still face any issue.

    Regards,
    Wpmonks

    wpmonks – should this plugin work if we are using Beaver Builder to construct the pages. Having same Save issue as above, just wondered if that changes things.

    Plugin Author wpmonks

    (@wpmonks)

    I have tested the latest version of the plugin with Beaver Builder and it works fine.

Viewing 7 replies - 1 through 7 (of 7 total)
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