Hello @ceylonthemes,
I quickly gone through your theme code. Your theme is not storing all data on theme mods option but also added another option ecommerce_plus_options
, see here. I think reviewer has missed it.
Anyway if you want to include this option for import, here is FAQ Some option table are not exported, what is happening?, there is a code example to include your needed options. For your case, the code will be something like this.
add_action('advanced_export_include_options','prefix_include_my_options');
function prefix_include_my_options( $included_options ){
$my_options = array(
'ecommerce_plus_options',
);
return array_unique (array_merge( $included_options, $my_options));
}
After adding the code on your WordPress installation( recommended using your companion plugin), export the demo and try to import again. It should work.
Best Regards!