Does not display one business location

  • Resolved nover2018

    (@nover2018)


    5 years, 1 month ago

    Hello everyone, I have a problem, in the list of business locations, it does not display the location that is needed, I have 5 of them, I need to select 4, and only 3 in the list, there are no errors in the logs as such.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter nover2018

    (@nover2018)

    Will you help me?

    Hi there @nover2018,

    I’m sorry to hear about your issue! I’ll be happy to help!

    The first thing I’d check is if credit card processing is enabled for missing locations and they have Active status as mentioned in our docs:

    https://docs.woocommerce.com/document/woocommerce-square/#section-5

    Let me know how that goes!

    Thread Starter nover2018

    (@nover2018)

    Hello.
    What other problems could there be?

    • This reply was modified 5 years, 1 month ago by nover2018.

    Hi there @nover2018,

    Could you please share a screenshot of your locations in Square?

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

    Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response in coding brackets.

    Cheers!

    Thread Starter nover2018

    (@nover2018)

    Hello, I have a question like this, is this the actual way?
    https://snipboard.io/Tdp0wc.jpg
    I can not find.

    Elvira K.

    (@treibalen)

    Hi there @nover2018,

    Yes, that should be it. Please reach out to Square support for the exact instructions on how to activate card processing for the desired location, they should be able to help you out!

    Cheers!

    Elvira K.

    (@treibalen)

    Hi there @nover2018,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Does not display one business location’ is closed to new replies.