does not communicate the payment, at the woocomerce, the order is pending paymen

does not communicate the payment, at the woocomerce, the order is pending payment
The interface of the payment gateway is shown, the payment is made and the credit cards are charged, however the orders are awaiting payment, it is as if there was no communication that communicates that the payment was made.
I do not know if I have to configure something additional to what is explained on its official site