Does Marking as ‘Spam’ Train System?

  • Resolved KennyLL

    (@kennyll)


    1 month ago

    Just curious if marking a number of entries that did not get filtered as spam automatically will ‘train’ the system to recognized them more in future?

    Our client received almost a dozen form submissions in a day from the same person. It appears to be a single person, and they entered the same email address, name, etc. But they are pretty clearly deranged and making some threatening messages to the organization. We just wondered if tagging all of those messages as ‘spam’ may help the system catch future ones from the same person (assuming they enter same/similar information)? The messages all came from 2 different IP addresses, but we know these will probably change.

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  • Plugin Support Rafael Ehlers

    (@rafaehlers)

    Hi @kennyll,

    No. Unfortunately, that’s not how the plugin works. I believe this plugin from Gravity Wiz might help you: https://gravitywiz.com/documentation/gravity-forms-blocklist/

    Thread Starter KennyLL

    (@kennyll)

    OK. Thanks for the very quick response!

    So does marking entries as ‘spam’ really do anything other than move the entries to the ‘Spam’ folder? The notification emails would have already been sent.

    And thanks for the recommendation. It doesn’t make it clear if you can specifically block a manually-entered email address, rather than blocking a large collection of blacklisted words. And unsure the client would be able to afford the cost for just that single additional feature anyway. So may need to look for other solutions.

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