• Resolved JohnDBB

    (@johndbb)


    Hello

    The plugin have stopped importing automatically. We have installed Wp Rocket. May it have something to do with it? Does your plugin needs any kind of cron?

    Best

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @johndbb

    Thank you for reaching out.

    Yes, Aggregator relies on the WP-Cron system to function correctly, as we use it to schedule tasks that regularly fetch and update feeds. It is possible that the installation of WP Rocket is interfering with the WP-Cron functionality.

    To ensure that WP-Cron is working properly, please check the following:

    1. WP-Cron Settings: Ensure that WP-Cron is enabled on your site. You can check this by adding the following line to your wp-config.php file if it’s not already present:
      define('DISABLE_WP_CRON', false);
    2. WP Rocket Settings: Sometimes, caching plugins like WP Rocket can interfere with scheduled tasks. Check WP Rocket’s settings to ensure that it’s not disabling or altering the WP-Cron system. Specifically, look for settings related to caching and scheduling.
    3. WP Crontrol Plugin: To get a better view of the scheduled tasks and diagnose any issues, you can install the WP Crontrol plugin. This plugin allows you to view and control WP-Cron events.

    I hope this helps. Please let us know how it goes.

    Thread Starter JohnDBB

    (@johndbb)

    Thank you @hendcorp We have disabled the WordPress cron as it doesn’t work with Wp-Rocket and we have set up a real cron job like explained here https://docs.wp-rocket.me/article/1279-cron-and-wp-rocket

    How can we get Aggregator working now? I suppose that we have to set up a new cron job for Aggregator, but what file or how?

    Thank you in advance

    Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @johndbb

    Thanks for getting back to us! In that case, you can refer to our documentation here.

    Please scroll down to the “Set Up a Server Cron Job” section for detailed instructions on setting up a server cron job.

    I hope this helps. Please let us know how it goes.

    Thread Starter JohnDBB

    (@johndbb)

    Hi @hendcorp

    We have setup the cron but it doesn’t work. Is there any specific php file that needs to be lauched?

    Thank you in advance

    Plugin Support Hendra Setiawan

    (@hendcorp)

    Hi @johndbb

    Thanks for getting back to us! There are no other PHP files that need to be executed other than what we’ve mentioned in this documentation.

    To better understand what is happening on your end, please send us your system info and latest debug logs as explained here. If possible, kindly also provide us with your RSS feed URL so we can test on our end.

    Looking forward to hearing back from you soon.

Viewing 5 replies - 1 through 5 (of 5 total)
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