Document descriptons are incorrect

Hi @jogretton,

Thank you for using Document LIbrary Lite.

From what you have described, the issue you are experiencing is most likely due to the membership plugin that you are using, which is somehow hiding the description.

The Document Library Lite uses a regular WordPress description field, from a regular custom post type, so there should be no reason why some documents show the description and others don’t.

So in order for you to test if this issue is related to Document Library Lite, you can create several documents with descriptions and show them on a regular page, not using a membership area.
Even better, you can deactivate all membership plugins.
If you do that and you check that all the descriptions are now shown, then the issue is not related to Document Library Lite.

Could you please try that, and let us know if the document descriptions are all visible?

Thank you.

Besr regards.

Hi

Standard pages – the description appears as they should

Pages within Learndash – description is incorrect and seems to be more like the breadcrumb of the page. The problem appears when the documents are on in Learndash pages.

Memberdash is also installed and has no effect on the decriptions when deactivated.

Hi, @jogretton.

Thank you for bringing to our attention the compatibility issue between our plugin and LearnDash pages.

As compatibility matters for our free plugins fall beyond the scope of our support, we recommend considering the assistance of a third-party developer to help integrate the two.

I hope this helps. Should you have any additional questions, please don’t hesitate to reach out.

Best regards,
Adrian

Hi Adrian

Would you suggest that we would have the same issue with compatibility with the Pro version of the plugin?

Hello, @jogretton.

Although I can’t offer a definitive answer on this matter, typically, if there’s an issue with compatibility in the free version, it may also occur in the Pro version, especially if they share similar codebase or functionalities. I’ve noted this as a new feature request.

I hope this information is helpful. Feel free to reach out if you have any further questions.

Best regards,
Adrian

Hi Adrian

Thanks for the honesty there.

Is there a shordcode i can use that removes the descripton altogether? I’ve tried some but nothign changes so i don’t know if i’ve got them right.

This is what we’re currenly using, with different categories on different pages:

[doc_library doc_category=”cslm+module-1+slides”]

Hi @jogretton.

Thanks for asking!

Could you please provide a public link to the page in question? Please ensure that no sensitive data (such as username or password) is included. Simply share the URL of the page so that I can take a look.

Thank you so much! I look forward to your reply.

Best regards,
Adrian

Hi Adrian

It’s not possible to give you the URL without a login and password – it’s in a protected area of the site in a Learndash course.

Is there another way to get this information to you?

Hi, @jogretton.

Thanks for letting me know. It’s best not to share login credentials here, as we discourage users from posting sensitive data in a public forum.

Could you please use the following shortcode instead?

[doc_library doc_category=”cslm, module-1, slides”]

Please let me know if this works for you.

Best regards,
Adrian

Hi Adrian

That shortcode didn’t work – it pulled through every document in the library with the wrong description.

The descriptions look fine when i’m in the divi builder, when i save and close the descriptions revert to course name – module name – progress – description.

This is so long that you don’t see the whole description and it initially looks the same for each document.

Certificate in Sustainable Land Management Module 7: Integrated delivery In Progress Martin Down Farmer Cluster …

Hi, @jogretton.

Thanks for providing further information.

I think it would be helpful if you could provide me with a small section of the document library table where I can see the issue firsthand. You can use the Lightshot app to take a screenshot (https://app.prntscr.com/en/index.html).

Please make sure not to expose any sensitive information. I just want to gain a better understanding of the situation, and then I’ll consult with our development team to see if they can provide a workaround to remove the descriptions altogether.

I look forward to your response. Thanks!

Best regards,
Adrian

Hi Adrian

This is the shortcode i’m using:

[doc_library doc_category=”cslm+module-7+essential”]

This is what is seen on the page:

This is what is seen on Divi Visual Editor:

Let me know if you need any other info.

Hi, @jogretton.

Thanks for your reply.

(1) Please note that when using the doc_category shortcode option;
– The “,” symbol indicates “or” (i.e. display Documents that have been added to category A or category B).
– The “+” symbol indicates “and” (i.e. display Documents that have been added to both category A and category B).

I hope the above helps you set which Documents to display in each instance of the [doc_library] shortcode on your website.

(2) As for the document description (content), the document library data fields displayed as columns in the table layout are set globally via the Documents > Settings > Document Tables tab – Library content – Columns field on your website. You can remove the Document description/content column by omitting/removing “content” from this field.

Alternatively, you can add/include/use the [doc_library] content shortcode option to set which columns are displayed in each document library. E.g. [doc_library doc_category="cslm+module-7+essential" content="title,link"].

(3) I reviewed this thread from the beginning and believe the issue you’re experiencing with the Document descriptions/content displaying differently in the membership area of your website could be due to LearnDash because it appears to be isolated to lesson pages of the latter.

I hope this makes sense and helps. Please let me know how it goes, and if you have any questions.

Best regards,
Edge

Hi Edge

Thanks for the code – that has worked in removing the description alltogether.

I think this is the best option while there is a conflict with Learndash.

Thanks for your help.

Hi, @jogretton.

Thanks for your feedback. I’m glad I could help!

Please let me know if there’s anything else that we may assist you with.

Best regards,
Edge