Docs not showing up in navigation and list

Hello?@mjbai,
I hope you are doing well. It seems like a very unusual issue.

Please make sure you are using the latest version of BetterDocs free v2.5.6 and pro(if any) plugin, which is currently v2.5.7

If you are using any caching mechanism, I would like to suggest you to clear the cache, temporarily deactivate the caching plugin, and then check.

If you are still facing the issue, Could you please do a plugin conflict test?

Make a backup of your website: Before making any changes to your website, it is essential to make a backup of your site. This will allow you to restore your website to its original state if anything goes wrong during the testing process.

Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all the plugins except BetterDocs. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.

After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

Enable plugins one by one:?Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.

Finally, if your issue is persistent, Could you kindly provide the Site Info? To do so, please follow these steps: Navigate to your?WordPress Dashboard, then proceed to?Tools -> Site Health -> Info. From there, you can easily Copy Site Info to the clipboard and share it with us.

Thank You.

The documents are now showing without any changes. Maybe there was a scheduled task that needed to run?

Hi @mjbai,
Greetings. Hope you are doing well.

Thanks a lot for letting us know that the issue is solved for you. I am really glad to know that. As your issue is solved I am resolving this topic.

I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Have a nice day!