DOB for customers

  • Resolved whyathens

    (@whyathens)


    6 years ago

    Hi there,

    We have just joined MangoPay to utilise on our marketplace and we are currently using the sandbox environment on a staging site at the moment. As recently as last Friday our account manager assured us that for customers (not vendors), on the payments/checkout page, they are not required to provide Date of Birth details nor their nationality.

    Can you tell me how to remove this information request on the check-out page as our customers will surely raise privacy issues around providing and storing this information for a simple purchase.

    Thank you

    Michael

    • This topic was modified 6 years ago by whyathens.

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  • Thread Starter whyathens

    (@whyathens)

    Dear developers,

    Following on from my query of yesterday, MangoPay’s commercial division has confirmed that the DOB field is from a legacy release and is not required for customers to fill out. Their advice was to have our own developer make adjustments to the code and auto-fill the field in the background to any date to bypass the issue.

    Whilst this may prove a short-term fix, it won’t provide a fix each time the plug-in is updated.

    Are you able to respond to my query about removing or hiding this requirement for customers altogether as this is data that we should not be capturing.

    Thank you in anticipation of your response,

    Michael

    Plugin Author mangopay

    (@mangopay)

    Dear Michael,

    Thanks a lot for your demand.
    I think you were miss led by one of our agent. The field Birthday and nationality of the buyer are required fields as you can see on our documentation:
    https://docs.mangopay.com/endpoints/v2.01/users#e255_create-a-natural-user

    All the best,

    Wladimir

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