• Resolved Malena

    (@diazlopezmalena)


    Hi!

    Do the surveys have a limit on the number of responses? Or is it unlimited?

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author TotalSuite

    (@totalsuite)

    Hello there !
    Thank you for your question, I’m delighted to answer it.
    If you don’t set any limitations you can recieve as many responses as you want !
    If you have any more questions or come across any other issue, please let me know, I’ll be happy to help.
    Kind regards,

    Thread Starter Malena

    (@diazlopezmalena)

    Thanks a lot!

    I already downloaded the plugin, another question: Is there a possibility to delete answers? That function (which for example allows Google Forms) would be useful.

    Thank you.
    Cheers

    Plugin Author TotalSuite

    (@totalsuite)

    Hello there !
    We hope that you’re enjoying our product.
    To answer your question, yes you can delete your survey’s answers.
    Please go to your survey > Browse and you will see your entries there. Select an entry and hit the delete button
    I hope that it answers your question.
    As a reminder, you can contact us on our live chat support at : https://totalsuite.net/
    Kind regards,

    Thread Starter Malena

    (@diazlopezmalena)

    Thanks for answering me.

    I can’t find where to delete survey’s answers.
    I am attaching screenshots of what I see in “registry” and in “entries“.
    Could you tell me how to do it?

    I activated the Troubleshooter extension and the analysis said:
    – “Database tables Check if database tables are created and operating.”
    – “Minimum required versions – Warning. Check minimum required versions. You are running MySql version 5.7.30, the recommended version is 8.0”
    Are these problems? How should I fix them?

    Thank you!!

    Plugin Author TotalSuite

    (@totalsuite)

    Welcome back!
    First, I would like to apologize about the confusion that happened here, since you said survey I thought you were using our other product TotalSurvey

    To answer your questions:

    1 – that’s a great question! While we don’t have a feature like that currently,but it will be available in the next version of TotalPoll that we’re releasing in the next few days. If you’re interested in getting a notification when it goes live please let us know on our live chat support at:https://totalsuite.net/

    2 – You’re using an old version of MySql and it’s recommanded to upgrade but that’s not a problem since our product is compatible with it. It’s not considered as a problem, there’s nothing to worry about.

    If you have any questions or come across any issue, feel free to contact us here or via live support at https://totalsuite.net/. We would love to help.
    Kind regards,

    Thread Starter Malena

    (@diazlopezmalena)

    Okay, sorry! Then I ask again just in case: Do the polls (Plugin TotalPolls) have a limit on the number of responses? Or is it unlimited?

    I will be looking forward to the next update that will include the delete replies feature. What good news!

    Many thanks for your good attention.

    Plugin Author TotalSuite

    (@totalsuite)

    Welcome back!

    Thank you for your question! We do not have a default limitation for limitations.
    The number is unlimited. If you want to have a quota or set any kind of limitations (number of votes per user, IP limitations or something else) please go to your poll > click on edit > settings > Vote section and you’ll find many frequency and limitations setting. ( For example: if you check quota and enter 1000, your poll will only accept the first 1000 submissions.)

    We hope this clarifies your concern.
    If you have any more questions or come across any other issue, please let me know, I’ll be happy to help.
    Kind regards,

    Thread Starter Malena

    (@diazlopezmalena)

    Thanks!!!
    Kind regards

Viewing 8 replies - 1 through 8 (of 8 total)
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