• Extremely extremely unprofessional, time and money wasting support. You will waste your time and money if you will use this plugin. Do not use this plugin. Do not buy this plugin. Cancel your subscription. Most of 5 star reviews are fake and are posted to bury down real 1 star reviews. Read 1 star reviews. This plugin should be delisted from from wordpress repository.

    • This topic was modified 4 years, 1 month ago by hrizvi.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author cartpauj

    (@cartpauj)

    You’ve refused to open a support ticket, when we’ve clearly stated we cannot support premium features in the forums here…

    Thread Starter hrizvi

    (@hrizvi)

    Stop posting canned responses here. A support ticket was opened long back. You got a well deserve 1 star review.

    Plugin Author cartpauj

    (@cartpauj)

    If you’ve opened a support ticket, one of our support techs will be with you soon.

    Thread Starter hrizvi

    (@hrizvi)

    Stop posting canned responses and action the ticket. No wonder you are collecting 1 star reviews.

    • This reply was modified 4 years, 1 month ago by hrizvi.
    Plugin Author cartpauj

    (@cartpauj)

    Alicia’s ticket was replied to yesterday, we have not heard back from her yet… FYI

    Thread Starter hrizvi

    (@hrizvi)

    Have a ticketing system in place if you wanna charge for yearly support. Dont do email support , its extremely unprofessional. I have provided the information via email. Now action the ticket.

    Plugin Author cartpauj

    (@cartpauj)

    We’ve replied again, and again are not hearing back from you on the matter. We would appreciate you reconsidering your review if the problem is indeed resolved.

    Renaat

    (@rsioncke)

    I should have read your review before I bought it, I do so agree with your review. No support that you can call support to fix your issue.

    Plugin Author cartpauj

    (@cartpauj)

    @rsioncke if you’re having troubles please let us know how we can help, thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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