• sw2024

    (@sw2024)


    If I could rate zero stars I would. I thought I’d found a good form plug-in that works with my builder so I upgraded to pro/premium. BIG mistake. I thought the calculation feature would have much more versatility than it actually does. The way it functions makes it completely unusable. I tried to submit for a refund the same day and it took them 5 days to get back to me and they have been skirting around the refund, trying to drag it out past the 14 day refund policy. This company & their support team is SHADY! Use another plug-in. There’s better ones for free.

Viewing 1 replies (of 1 total)
  • Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi sw2024

    We sincerely apologize for the unpleasant experience you had with our plugin and for the delayed response. Due to a nationwide political unrest, there was a temporary internet shutdown mandated by the government over the past five days. This disruption prevented us from responding to our users promptly. We are pleased to inform you that normal operations have now resumed.

    We have already approved your refund request, and you should expect to see the amount in your account within a few business days. Given the challenges we’ve faced recently, we hope you will reconsider your review. We appreciate your understanding and are always ready to assist you.

    Best Regards,
    Amir

Viewing 1 replies (of 1 total)
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