• Do not update this plugin to 9.0, unless you have couple free days ahead of you that you will need to spend re-configuring it. The page where you had your ticket system will just show [wp_support_plus] shortcode holder and nothing else.

    Oh, and say goodby to some features like email notifications. They are now available in paid (and quite expensive) version only.

    • This topic was modified 7 years, 2 months ago by okapy.
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  • Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi there,

    Thank you for the review.

    The page where you had your ticket system will just show [wp_support_plus] shortcode holder and nothing else.

    That shows you did not followed upgrade process in dashboard for this plugin. Unless you follow that, it will not show anything.

    Oh, and say goodby to some features like email notifications. They are now available in paid (and quite expensive) version only.

    People are enjoying the product since it was available. We really appreciate the love and support from all of the users, but that doesn’t help us to survive to work with dedicated team working full time for this product. We still are most affordable and most feature ready product. If you like our free version, and need premium features, it is all in one there.

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