Do not show Pending payment information in order page

  • Resolved imanpak

    (@imanpak)


    3 years, 4 months ago

    When I click on the Pending payment tab, no information is displayed while the front of this tab shows the number of Pending payments. This happened after updating WooCommerce to version 4.9.3.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Are you referring to the orders page in the backend?

    Link to image: https://snipboard.io/AXM0cH.jpg

    If so, you’ll first want to run a full conflict test to determine if the issue is coming from a plugin/theme conflict.

    Please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter imanpak

    (@imanpak)

    hi
    thanks for your tips

    one of plugin in site (??????? ?????) have conflict to woocommerce. when i disabled this plugin, pending payment back to normal.

    Mirko P.

    (@rainfallnixfig)

    Great to know you’ve figured it out!

    I would then reach out to the plugin developers that should be able to replicate the issue and provide a fix to make their plugin compatible with WooCommerce.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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