Do not see “Analytics” in the menu / cannot access

Hi @lppascal,

The best way to determine if there is a theme/plugin conflict is to:

1. Switch your theme to Storefront.
2. Disable all plugins except WooCommerce.
3. Check if the Analytics menu option is visible.

If you are able to see the Analytics menu option, then the problem is with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your plugins one by one, testing after each reactivation until you find the one causing conflict.

If the issue still persists, kindly share the following information:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

I hope this helps!

`
### WordPress Environment ###

WordPress address (URL): https://xxx.yyy.nl
Site address (URL): https://xxx.yyy.nl
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: nginx/1.18.0
PHP Version: 8.1.8
PHP Post Max Size: 100 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.68.0
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 10.3.34-MariaDB-0ubuntu0.20.04.1
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_lpf_
Total Database Size: 14.33MB
Database Data Size: 11.28MB
Database Index Size: 3.05MB
wp_lpf_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_lpf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_lpf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_actionscheduler_actions: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_lpf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_lpf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_lpf_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_lpf_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_lpf_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_iqblock_logging: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_newsletters: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_lpf_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_lpf_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_newsletter_templates: Data: 3.08MB + Index: 0.00MB + Engine InnoDB
wp_lpf_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_mailpoet_sending_queues: Data: 0.20MB + Index: 0.03MB + Engine InnoDB
wp_lpf_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_lpf_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_lpf_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_lpf_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_lpf_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_lpf_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_options: Data: 4.02MB + Index: 0.08MB + Engine InnoDB
wp_lpf_postmeta: Data: 1.50MB + Index: 0.34MB + Engine InnoDB
wp_lpf_posts: Data: 0.41MB + Index: 0.06MB + Engine InnoDB
wp_lpf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_lpf_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_lpf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_lpf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_lpf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_lpf_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_lpf_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_lpf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lpf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 122
custom_css: 1
customize_changeset: 9
et_pb_layout: 2
mailpoet_page: 1
nav_menu_item: 18
page: 9
post: 2
product: 86
product_variation: 23
revision: 25
shop_coupon: 2
shop_order: 6
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (1) ###

WooCommerce: by Automattic – 6.7.0

### Inactive Plugins (8) ###

Enable Media Replace: by ShortPixel – 3.6.3
Google Listings and Ads: by WooCommerce – 2.0.1
iQ Block Country: by Pascal – 1.2.17
Jetpack: by Automattic – 11.1.1
MailPoet 3 (New): by MailPoet – 3.91.1
W3 Total Cache: by BoldGrid – 2.2.3
WooCommerce Payments: by Automattic – 4.4.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #10 – /winkel/
Cart: #11 – /winkelwagen/
Checkout: #12 – /afrekenen/
My account: #13 – /mijn-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 4.1.1
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-17 08:10:42 +02:00
Options: ?
Notes: 43
Onboarding: completed

### Action Scheduler ###

Complete: 378
Oldest: 2022-06-30 12:59:17 +0000
Newest: 2022-07-16 11:28:21 +0000

Pending: 1
Oldest: 2022-07-17 09:25:23 +0000
Newest: 2022-07-17 09:25:23 +0000

### Status report information ###

Generated at: 2022-07-16 13:28:36 +02:00

2022-07-15T09:33:20+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 36864 bytes) in /var/www/clients/client31/web180/web/wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version2/class-wc-rest-system-status-v2-controller.php op de lijn 590

Hello,

Sorry to hear that you do not have access to WooCommerce analytics.

Can you go to WooCommerce > settings > advanced > features > analitycs and make sure WooCommerce analytics is enabled?

Link to image: https://snipboard.io/tGYv8i.jpg

Thanks ??