• Resolved cgauthey

    (@cgauthey)


    Hello
    I do not receive any email when submitting classified ads, or replying to ads what to do?

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  • Plugin Support bobbied

    (@bobbied)

    Hi @cgauthey

    I’m sorry to hear that you ran into issues with this!

    For email issues with the plugin, it’s usually best to verify some things about your server, because in our experience, email problems stem from the server configuration more than anything.

    Here’s an article about email delivery that you should try, including a plugin to install to track the outgoing email to confirm that it’s being sent: https://businessdirectoryplugin.com/knowledge-base/understanding-and-fixing-email-problems/

    Once you confirm that, it means that the email is either failing to be delivered by the server or something outside of the plugin. We use the standard mechanism for email sending through WP, but once it’s sent, it’s outside of our control.

    I’d recommend going with the login plugin first to see if that helps. .

Viewing 1 replies (of 1 total)
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