• Resolved 63N

    (@63n)


    The ‘Marketing Opt-in’ setting ‘No – Do not check this box by default’ does not seem to do anything. The checkbox is always ticked automatically.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Just tested this one, and at least for the test install I’m using, it’s behaving as expected. If the setting is set to “no”, then the checkbox isn’t auto-checked. If it’s set to “yes”, it is.

    Can you confirm you’re NOT seeing that?

    Thread Starter 63N

    (@63n)

    Correct. I have the setting set to “No” and the checkbox is still auto-checked. I’ve tried emptying the cache, signing out and in again, the checkbox is still ticked when it shouldn’t be. I also tried changing the setting to “Yes” and back to “No”… still the same problem, it’s always auto-checked.

    … Just thought, it doesn’t recognise that my email address is already signed up and auto-checks the checkbox because of that, does it?

    • This reply was modified 3 years, 9 months ago by 63N.
    Plugin Author Constant Contact

    (@constantcontact)

    Hmm. I’m curious if something else, like some loaded javascript, is somehow possibly auto-checking it for you.

    That said, I am also seeing that we save user meta for the choice, so I’m also wondering if your user somehow got it saved as “should be checked”.

    Not sure how savvy you are for database details, as I don’t think we reveal this anywhere, but if you have a user meta key/value pair for cc_woo_customer_agrees_to_marketing set, then that may be the answer here.

    Thread Starter 63N

    (@63n)

    Yeah, there must be something else going on, because I’ve tried logging in as different users and the setting seems to be working correctly with the checkbox unticked… I may try looking into more, but it’s not a major issue if it works for everyone else.

    The plugin can’t recognise that an email address is already subscribed and tick it automatically based on that can it?

    And people can’t get unsubscribed based on that checkbox can they?

    • This reply was modified 3 years, 8 months ago by 63N.
    Plugin Author Constant Contact

    (@constantcontact)

    I believe we would need to amend the plugin to store if the given user has already been signed up, or see about an extra lookup for the provided email address and the associated list, to handle that. From my understanding of the Constant Contact API, it could likely be done, but we don’t have it written to do so now.

    It shouldn’t be doing any unsubscribing for future purchases, correct.

    Thread Starter 63N

    (@63n)

    Ok, all good. Thanks for clearing that up!

    Plugin Author Constant Contact

    (@constantcontact)

    Welcome. Hopefully things are going well with the plugin otherwise, and everyone’s getting added like expected.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘‘Do not check this box by default’ option not working’ is closed to new replies.