• Last update:

    ive got my refund nearly instandly so if you want to try it try it. for that i raised the rating from one star to two stars.

    maybe you have more luck than i have.

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    Update:

    I requested a refund today. It took them 11 days to process my ticked and the the answer was

    Are you uses SMTP? if yes, please check that in field Sender for SMTP settings you set Sender Email… not sender name.

    even if i told them in my opening ticket that this apeared after the last update. both php mail and smtp dont work. the test of the emailsettings in the plugin backend hoewer work. still my clients dont get informed when a new invoice is created.

    this plugin has made me so much trouble and i lost so much time plus it has the worst support i ever experienced with a premium plugin. avoid it at any cost.

    i will report back and tell you if i at least get my refund.

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    Update:

    still no fix or answer to the issues, but at least they are fair and extended my trial period till the issues are resolved. currently i am just struggle to entrust this plugin my invoicing even if it works because of the history. software will aleways have bugs, but i just cant scare my cutomers with this. i will keep this up to date.

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    Update:

    Still do not buy this!

    1) They made an update which includes recuring invoicing… which seems to not work. You can do a paypal subscription but there are no new invoices created automatically which is essential for germany. i have to create an invoice for every payment made. i still waiting for an anser to my question if this is inteded or if it is planned to create invoices automatically

    2) the bug whith the invoices not shown is fixed

    3) the bug that the quantety will not be safed is fixed and comes with a completely new interface (which in my opinion is worse than the oldone but still very useable)

    4) since the last update the “send the invoice with email to the customer function” is not working anymore which is a game breaker again

    5) you cant set the date for the invoice manually which is esential to create older invoices…

    to be hornest if they can fix the issues and generate invoices automatically this would be the best plugin out there at least from the functionalety. but right now i cant recommend it at all as it is still broken ??

    ive contacted the support again and requested a refund or a extension of my trialperioud till they fix the errors. i will report back here and let you know how it goes and will adapt my rating.

    regards
    joschi

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    At first it looked really great and as i couldnt find so much reviews i just thougt i try it. please dont make the same mistake ??

    1) the general idea behind this product is great but it is just to buggy right now. i still love the idea to get this work, but right now its unuseable!

    2) the messaging system is a joke! ive programmed something like this as a kid.

    3) currently i cant create invoices, or better i can create them but the quantety doesnt get safed! i mean wtf, this is a programm mainly for invoicing und one bug is that the quantety of the positions dont get safed?!?!?! (i am not the onlyone with this problem)

    4) when i click on an invoice i come to a 404 page… without a particular reason…

    5) so far no usefull answer to those problems from customer support (since 3-4 days)

    6) a core feature which i need is to sending recuring invoices, so i asked in the pressales if the plugin can do this and i was told that this feeature is under development and will be released in the not so distance future… after buying this plugin i looked a little in the supportforums and found, that this feature is “under development” for almost a jear and the release was pushed back again and again sometimes with no answer to the cumunity for month :/

    i work with wordpress for over 8 years and this seems to be the only paid plugin which fails to maintain its core functunality

    i will report back here if something changes or we find the bugs. if this thing works AND the feature is developed it will be a 3.8/5 because of the the lack of ducumentation und the usability, but it still would be a plugin whcih is worth is money.

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  • I have the same problem – bugs and not doing what it should. Very poor service. I expected better from a premium plugin.

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  • The topic ‘It didnt work for me, but i got a refund! (Updated)’ is closed to new replies.