DO NOT BUY THE PRO!!!!!!

  • Unless you are super sure about the product – and I’m saying super dupper sure !!!!
    The term and conditions will NOT ever ever get you a refund.
    You Have to fulfil all of them!!!!

    ? You are within the first 7 days of the purchase of the plugin.
    ? You have read the documentation and you have set up the plugin and/or add-on(s) by instructions provided
    ? Your issue(s) comes from not being able to get the plugin to perform its basic functions advertised on our website.
    ? You have attempted to resolve your issue(s) with our support team and gave all the access data required (FTP, WP-ADMIN etc) for fixing all reported issue(s)
    ? No refunds will be granted after the first 7 days of the original purchase whatsoever.
    ? No refunds will be granted if Tickera does not fit your needs or expectations (please request access to the demo account prior to a purchase).
    ? Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
    ? Issues caused by 3rd party developers and/or customizations will not provide grounds for a refund.
    ? Refund is not applicable for license renewal.

    • This topic was modified 3 years, 11 months ago by Jan Dembowski. Reason: Link deleted
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  • Plugin Support Igor S.

    (@arsenique)

    Hi there,

    Our Terms and Conditions are publicly visible on our website and are not something that we’re “hiding” in any way. We are also offering each and every potential customer to request access to our fully featured, fully functional playground version of Tickera so they can check and see how all the premium features work in a first hand experience. What’s more, we’re suggesting that right in our Terms and Conditions. Additionally, our customer service is always available and more than willing to answer any questions our potential customers may have prior committing to purchase their premium license. Once the customer purchases their license, our support team is available and will do their best to help you out regarding any questions you may have or potential issues you may encounter and will often go above and beyond to help our customers (you can see many testimonials on this very website that confirm this claim).

    So, yes, our terms and conditions are indeed strict. However, at the same they’re fair for all the reasons stated above.

    Of course, we’re still willing to help you out answering any questions or resolving any issues you may have with Tickera but given that you are a premium user, please reach our support team by submitting a support ticket through your Tickera account.

Viewing 1 replies (of 1 total)
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