DO NOT BUY – Buggy, Features Removed, Poor Support

  • I am just posting this as a WARNING to help those who would like to use this for a business. I followed the proper procedure contacting support first.

    If you update the pro software be prepared for MANY OF THE FEATURES PREVIOUSLY INCLUDED TO BE REMOVED. They want to EXTORT MONEY by making everything an add-on module for add-on $$.

    The software is BUGGY. I never did get a response to a specific problem with PayPal showing up when it was disabled, even after giving them access to the backend of my WordPress.

    Support is LACKING – while initially responsive did not resolve my problem and when I posted a review on ENVATO after giving them the opportunity to correct the problem, they personally attacked me calling me a liar instead of trying to help me.

    I can provide screenshots of PROOF, receipts, etc. if necessary to back this up. Don’t waste your money on this one.

    • This topic was modified 5 years, 9 months ago by visions-online. Reason: bookly has corrected the problem
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bookly

    (@ladela)

    As we already mentioned in our response we didn’t remove any functionality from Bookly Pro. All the features you were referring to were initially available only with paid add-ons.

    In your initial inquiry on Friday, Dec 28, 2018 you said that you downloaded(not purchased) Bookly with Stripe and other paid features, which means it wasn’t downloaded from WordPress or Codecanyon.

    Seems like someone mislead you and you downloaded the nulled version of Bookly with add-ons… Could you clarify where did you get the code before Dec 28, 2018?

    Once you purchased the license on Dec 28, 2018, it blocked nulled add-ons… The license you purchased on Dec 28, 2018, allows you to use Bookly with Pro add-on, other add-ons require separate licenses since they were originally released over a year ago.

    Thread Starter visions-online

    (@visions-online)

    Bookly is currently trying to resolve the problem. They sent a download link, but would not install. Waiting for response.

    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /home/famdor9/public_html/wp-content/plugins/bookly-addon-pro/
    Plugin installation failed.

    Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    Please contact us via [email protected] with the ticket #94313 so we can assist you.

    Thank you.

    Thread Starter visions-online

    (@visions-online)

    The problem has been resolved. Thank you Bookly.

Viewing 4 replies - 1 through 4 (of 4 total)
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