Do I need consent from the visitor to load Cookiebot?

  • Resolved a3020

    (@a3020)


    6 years, 9 months ago

    1. We load a script from consent.cookiebot.com
    2. In theory Cookiebot can track visitors (I’m not saying they are).
    3. The visitor has no control over this, it’s based on trust.

    My knowledge of GDPR is (very) limited, but how does this work? Do we need to have an agreement with Cookiebot? I couldn’t find information in the knowledge base about this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author cookiebot

    (@cookiebot)

    Hi @a3020

    Please read our privacy policy where everything is explained:

    https://www.cookiebot.com/goto/privacy-policy/

    Thread Starter a3020

    (@a3020)

    It states “When an End User submits a consent from your website(s), the following data are automatically logged at Cybot”

    If an ‘End user’ / browser requests a script from your server, it first loads it without the user’s consent.

    Can you point me to the section in the Privacy Statement that, according to you, explains everything?

    Plugin Author cookiebot

    (@cookiebot)

    @a3020

    My knowledge of GDPR is (very) limited, but how does this work? Do we need to have an agreement with Cookiebot? I couldn’t find information in the knowledge base about this.

    You do not need an agreement with us. Here is some more information from our knowledgebase:

    Our data processing of your data as a Cookiebot customer is governed by our Privacy Policy (https://www.cookiebot.com/goto/privacy-policy/) (see section 2 in particular) that forms part of our Terms of Service (https://www.cookiebot.com/goto/terms-of-service/), which apply when you sign up for an account on Cookiebot.com.

    Please note that we do not in any way collect, store or process any personal data about your website users. Put in a simplified way, Cookiebot functions as a technical on/off switch between your website users and the cookies and tracking technology in use on your website. The logging of user consents for documentation is also done in a way so that no personal data about your users is stored by us (please refer to our Privacy Policy section 2 about ‘End user data’ for details).

    On the basis that we are not processing any personal user data on your behalf, we do not enter into individual agreements.

    https://support.cookiebot.com/hc/en-us/articles/360003776534-Can-you-issue-a-Data-Processing-agreement-for-us-as-per-GDPR-Article-28-

    Thread Starter a3020

    (@a3020)

    Thanks for your reply.

    Would you say that if I visit a website with Cookiebot installed, and I haven’t given consent for cookies, my IP address isn’t logged anywhere?

    Plugin Author cookiebot

    (@cookiebot)

    @a3020

    Would you say that if I visit a website with Cookiebot installed, and I haven’t given consent for cookies, my IP address isn’t logged anywhere?

    Your IP address is not logged by Cookiebot.

    The website may log your IP address through some other services / plugins, we cannot guarantee that.

    Thread Starter a3020

    (@a3020)

    OK, thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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