Divi Theme, price filter not showing

  • Resolved chong01

    (@chong01)


    4 years, 4 months ago

    Hello,

    I have some issues with my shop page where it’s not displaying the price filter. I have tried a number of different plugins and it’s still has the same issue. Would the theme be the issue here?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi chong,

    Could you verify that Price Filtering is enabled in Options > Filtering? From there could you delete your cache and see if the filtering option appears on the front end?

    Also, as a test, could you switch to WordPress’s default Twenty Twenty theme and see if that makes a?difference?

    Thread Starter chong01

    (@chong01)

    Hello,

    1)I have verify that Price filtering is indeed enabled on Options>Filtering.
    2)Deleted cache as well and it doesn’t appear on the front end.
    3)Switched to WordPress default theme and it’s still not showing the price filter.

    Plugin Support jaysupport

    (@jaysupport)

    Hello chong,

    Thank you for providing that information.

    I was unable to visit your webpage because of an Error 522: Cloudflare is unable to reach the origin web server and the request times out.

    Let us know when your site is back online, and we can take a look from there to see what’s going on.

Viewing 3 replies - 1 through 3 (of 3 total)
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