Divi – menu doesn't work on mobile

  • When viewing my site on mobile, the pmenu does not work. It does not respond at all when clicking. Does anyone have the fix to this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Since that is a commercial theme or plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    Divi by Elegent theme forum: https://www.elegantthemes.com/forum/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter alischenck

    (@alischenck)

    I posted there too, and hoping to see if anyone here might have the answer. Thank you.

    Hi alischenck,
    Please provide some more details regarding your problem and please do provide your sites link, so that I can see through the problem. I guess it must be some css issue.
    Waiting to hear from you.
    Thanks

    Thread Starter alischenck

    (@alischenck)

    These are the current issues:

    The header image does not resize on mobile.

    The menu does not respond at all on mobile.

    I would like for a small pop-up (light-box style) window to appear when you click the button in the header. The very first button. Right now it goes to a full page optin and looks bad.

    Thank you so much for responding. I’ve been searching every where for help.

    Site:

    alishaschenck.com

    Hello Alischenck

    We are sorry but we could not help you regarding those issues which you had mentioned above because this is a commercial product and we do not have access to it.

    Although If there would be something related to wordpress like menu not coming on nav-bar etc then we could provide you some code for the same.

    Suggestion:
    Please wait for the actual developer of this product to respond you(in their forum). If they not and you want this asap then please hire any developer so that they get access of your website and fix issues as you want.

    Thanks
    CedCommerce

    Thread Starter alischenck

    (@alischenck)

    OK, well please delete my comment from here then so that my website address is not in it.
    It wont let me edit to remove it. Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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