Divi Builder timeout’ error after in

  • Resolved anirbansarkar1

    (@anirbansarkar1)


    2 years ago

    We installed the plugin in our WordPress website, however, the Visual Editor of Divi theme is not working after that and is throwing ‘Divi Builder timeout’ error.
    if we deactivate the plugin called ‘Give – Form Field Manger’ then everything is working.

Viewing 2 replies - 1 through 2 (of 2 total)
  • stephanieliy

    (@stephanieliy)

    Hi @anirbansarkar1,

    Glad you reached out! I’d like to test this in a sandbox, so a couple pieces of information would be helpful here:

    1. Send along your system information. You can do this by navigating to Donations > Tools > System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    2. A screenshot of the exact error code. This will give me some context in the specific language used. If a screenshot won’t work, a quick copy/paste will do the trick.

    Let me know if you have any questions in the meantime, I’m happy to help.

    stephanieliy

    (@stephanieliy)

    Hi @anirbansarkar1 ,

    It’s been a bit since I’ve heard back so I’ll go ahead and mark this as resolved for now. If you still have questions, you can open a new ticket here and we’ll be happy to give things a look.

    Thanks for choosing GiveWP and have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Divi Builder timeout’ error after in’ is closed to new replies.