Divi builder incompatibility

  • Resolved antoine38

    (@antoine38)


    2 years, 10 months ago

    Hello there is a problem, when wpforms is active, when I use the video module from the divi builder, I can’t insert Video from an URL. If I deactivate wpforms, then it works again.

    I recorded that here, you can see yourself:

    Bug-video

    I already contacted divi support for more than 2 months, they reproduced the issues (and recorded it here too: https://share.getcloudapp.com/jkuEZ82e) and said they would have a look at it, but they still didn’t fix it and I don’t think they are gonna fix it. Please fix that, it makes for me impossible the use of your plugin.

    Thanks

    • This topic was modified 2 years, 10 months ago by antoine38.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @antoine38,

    Thanks for reaching out to us.

    The issue is caused by a code conflict which we’re aware of and have included a fix for in our upcoming 1.7.2 release.

    In the meantime, you should be able to fix this with a bit of custom CSS.

    .et-fb .media-frame-menu,
.et-fb .media-frame-menu-heading 
{
  display: block !important;
}

.et-fb .media-frame-title,
.et-fb .media-frame-router,
.et-fb .media-frame-content
{
  left: 200px !important;
}

    And in case it helps, here’s a detailed tutorial on how to add custom CSS like this to your site: https://wpforms.com/developers/how-to-add-custom-css-styles-for-wpforms/

    I hope this helps! When you’ve had a chance to give this a try, could you please let me know if this works for you?

    Thanks! ??

    Thread Starter antoine38

    (@antoine38)

    Thanks, you are awesome!

    No problem at all @antoine38! Glad we were able to help you sort that out.

    As the issue has been resolved I’ll close this thread now. If you ever have any other questions or concerns, please don’t hesitate to create a new thread ??

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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