Divi Builder Conflict: Won’t Save Built Section/Element

  • Resolved toad78

    (@toad78)


    2 years, 9 months ago

    While this product used to work with the Divi Builder (not referring to the Divi Theme), it doesn’t seem to work any longer. I attempted to save an imported Section in the Popup Maker using the Divi Builder. After it attempts to save, the section is completely blank. I even attempted to build within the Divi Builder in the popup plugin, same result.

    Yes: the Divi > Plugin Options does have the Post Type Integration > Popups enabled.
    Theme test: I’ve tried three different themes which results in the same problem (Genesis Block Theme, 2021, 2022).
    Hosting: WPEngine
    Divi Builder works fine building pages/posts.

    The only plugins enabled: Divi Builder and Popup Maker.

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    Hi @toad78

    Thank you for reaching out, and we are sorry about the issue.

    I tried to replicate it, but I can’t reproduce the issue. The popup with a Divi builder is working and saving properly.

    It would be super helpful if you could provide the following:

    1) Any error messages (PHP logs, page errors, or dev tools console logs) you see.
    2) Screen captures of the issue (including error messages).

    Could you send the information at https://wppopupmaker.com/support?

    Thank you, and we look forward to your response.

Viewing 1 replies (of 1 total)
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