Divi Builder Conflict

  • Resolved onlinemngr

    (@onlinemngr)


    4 years, 3 months ago

    Have been using Popup builder for quite some time on a wordpress site using Divi. All of a sudden, the Popup Builder plugin is conflicting, causing the visual builder to not display on the back end of a page, and it’s causing no content to be displayed on the front end. I have updated to all new versions of the plugin, WordPress, etc.. I have enabled/disabled every plugin to identify that it is Popup Builder that is the issue. Can anyone assist me with this before I switch to another popup plugin?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Dear @onlinemngr ,

    Thanks for getting in touch and reporting the problem!
    Can you, please, let me know by saying it’s causing the no content to be displayed on the front end, you mean the content of the popup made by DIVI or the website content?

    Please, give us some details about the issue so we can help you.

    Thread Starter onlinemngr

    (@onlinemngr)

    If you visited the link I provided, you’ll see the whole page is blank, there’s content on the page but the plugin conflict is blocking the visual builder from showing the content. I have created a screenshare to show exactly what’s happening – https://www.loom.com/share/0dd4c033cb9b42518bc0541a5fc793b8

    Please advise.

    Dear @onlinemngr ,

    Thanks for getting back to us!

    Can you, please, remove our custom post type from the DIVI settings?

    Give it a try and let us know about the results, please.

    Thread Starter onlinemngr

    (@onlinemngr)

    I have done that, and it did not fix it. I really need to get this fixed asap, or change plugins. There’s live traffic hitting the site and we’re missing out on leads.

    Hi @onlinemngr

    I used to use Popup Builder with Divi too. While it is a great plugin, I have had ongoing problems with it when the site I was working on was using divi.

    For that reason, I switched to this one about a year ago and U have not regretted it:

    https://divilife.com/downloads/divi-overlays/

    Yes it is a premium plugin, but it is worth every penny.

    • This reply was modified 4 years, 3 months ago by Host Magi.

    Dear @onlinemngr ,

    Thanks for getting back to us.

    We are sorry for the inconvenience you faced.
    Just wanted to inform you that we are working on the issue connected with the DIVI.
    We appreciate your patience and collaboration.
    We will let you know about the update as soon as we have one.

    Dear @onlinemngr ,

    Hope you are fine.
    Just wanted to let you know that with the latest update of the plugin the issue with the DIVI is solved now.
    So, please, update the plugin to the 3.69.2 version and check the website.
    Let us know if that helped, please.

Viewing 7 replies - 1 through 7 (of 7 total)
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