DIVI builder buttons

  • Resolved cbaltodanog

    (@cbaltodanog)


    4 years, 10 months ago

    I am having trouble using the DIVI Builder to create popups through the plugin. The customizations I make to the buttons are not shown on the public page, only when editing them in the DIVI Builder. I already cleared cache and it still doesn’t work. I would appreciate your support. Thank you.

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  • Hello @cbaltodanog – we apologize for this inconvenience.

    Could you please check in?Divi settings?to be sure the builder is enabled for the popup post type and see if that works now.

    If the issue still persists, I would suggest you try to?purge/clear all?caching plugin and browsers cache. You can also try to deactivate the caching plugin?(if you have any) temporarily from your end?to see if that helps.

    Or,?you can try it in a different browser or in incognito mode as well.

    If that helps you, we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

    If you need further assistance, you will need to escalate it directly to our HelpScout support desk. Check this link:?https://wppopupmaker.com/support/. Thank you!

Viewing 1 replies (of 1 total)
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