distance problem

  • Resolved nicocuts

    (@nicocuts)


    6 years, 5 months ago

    Hi, i installed your plugin a couple of weeks ago for a ecommerce of Luxembourg, that delivery products in a hour. I use the plugin to set shipping rules for the delivery, but i find a problem with some streets… when i fill the form in check out page, i see that a lot of streets can’t be founded, or better, can be founded but the distance is really wrong, and all of these un-founded streets are displayed with 31.5 km of distance from the shop-base (i can see this after i switch woocomm to debug mode… before i had set 20km as max distance and the plug in told me that there wasn’t shipping method.. after debug mode i upgrade to 300 km and found the mistake). Can you help me please? thanks
    Nicola

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Sofyan Sitorus

    (@sofyansitorus)

    Hi @nicocuts,

    Sorry to hear your issue. But unfortunately the plugin cannot control the results. Tt will depend Google Maps API database and how is user input the address.

    Sofyan

Viewing 1 replies (of 1 total)
  • The topic ‘distance problem’ is closed to new replies.